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design
support

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Description

Accelerate the growth of your service business by utilizing a tailored repair management solution that can adapt to any type of repair operation. Powered by NetSuite, Epiphany’s Repair Management solution enables organizations to optimize their overall business efficiency. Are you searching for a customized solution designed to enhance your existing NetSuite equipment management system? Choose from Epiphany’s curated offerings, which include repair management, project profitability, and contract management solutions that cater specifically to your equipment management requirements. Our NetSuite consulting services are here to ensure that your account and products operate seamlessly. Unlike the machinery, turbines, and other equipment you manage, Epiphany’s repair management system, driven by NetSuite, is designed to be straightforward and user-friendly. By utilizing Epiphany’s repair management software, you can streamline your depot repair operations, making it uniquely suited to YOUR business and helping you create your own distinctive advantage. Experience a new level of operational efficiency that can transform the way you handle repairs.

Description

Transform and enhance your customer interactions with NetSuite CRM+, a comprehensive front-office solution tailored for contemporary enterprises. This platform delivers users an all-encompassing, real-time perspective of their clientele, ensuring they have access to vital information at every stage of the customer journey. With its extensive features, NetSuite CRM+ facilitates a smooth exchange of data throughout the entire customer lifecycle, encompassing everything from leads and sales orders to fulfillment, renewals, upselling, cross-selling, and customer support. Additionally, it seamlessly connects with top-tier accounting, e-commerce, warehousing, and shipping solutions, further streamlining business operations and enhancing efficiency. Embrace the power of NetSuite CRM+ to foster deeper connections with your customers and drive growth for your business.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Boss Insights No 
ChurnZero No 
Clearly Payments No 
FAT FINGER No 
Flowgear No 
Gmail No 
Google Workspace No 
Higher Logic Vanilla No 
Intermedia Unite No 
Malbek No 
MobilityeCommerce No 
NetSuite SuiteCommerce No 
Panoply No 
SAP SuccessFactors Incentive Management No 
Salesforce Marketing Cloud Account Engagement No 
Toucan No 
TrueLoyal No 
Workato No 

Integrations

Boss Insights Yes 
ChurnZero Yes 
Clearly Payments Yes 
FAT FINGER Yes 
Flowgear Yes 
Gmail Yes 
Google Workspace Yes 
Higher Logic Vanilla Yes 
Intermedia Unite Yes 
Malbek Yes 
MobilityeCommerce Yes 
NetSuite SuiteCommerce Yes 
Panoply Yes 
SAP SuccessFactors Incentive Management Yes 
Salesforce Marketing Cloud Account Engagement Yes 
Toucan Yes 
TrueLoyal Yes 
Workato Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Epiphany

Founded

2002

Country

United States

Website

epiphanyinc.net/repair-management/

Vendor Details

Company Name

NetSuite

Founded

1998

Country

United States

Website

www.netsuite.com

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database No 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration No 
Task Management Yes 
Territory Management Yes 

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