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Description

Enhance your customer-focused strategies while gaining valuable insights through our innovative CRM platform. Epicor CRM equips you with the necessary data and control to ensure a superior customer experience at every interaction. With Kinetic, the newly branded Epicor ERP, advanced collaboration features link employees, departments, and supply chain partners, enabling your organization to respond more swiftly and effectively. This powerful CRM solution helps accelerate supply chain operations, allowing you to stay competitive on a global scale. By improving coordination from raw materials to finished goods, you can effectively reduce costs and boost profitability. Furthermore, a data-driven approach to customer experience will ensure that your clients' expectations for accuracy, inventory management, product delivery, and service are consistently met. Additionally, our web-based solutions are tailored specifically for customer retention in the automotive service sector, ensuring sustained engagement and loyalty.

Description

TenvioCloud serves as a portal builder for customers and vendors that connects seamlessly with ERP systems, specifically catering to the needs of manufacturers and distributors. This platform empowers teams to create personalized self-service portals where users can check order statuses, view invoices, track shipments, approve quotes, submit RMAs, request warranties, onboard suppliers, acknowledge POs, manage vendor compliance documents, and streamline ERP-connected workflows. By utilizing TenvioCloud, companies can avoid the pitfalls of unstable ERP customizations or the hassle of handling every request via email. Instead, it offers customizable portal pages, intuitive forms, organized data grids, efficient approval processes, document upload capabilities, role-specific access, and robust support for ERP integration. This tool proves particularly advantageous for businesses using popular systems like Epicor/Kinetic, SAP, NetSuite, Odoo, and Microsoft Dynamics, enhancing their operational efficiency and customer interactions. Additionally, TenvioCloud fosters a more responsive and efficient workflow, ultimately benefiting both vendors and customers alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

COZYROC SSIS+ Suite Yes 
Codeless Platforms BPA Platform Yes 
DataBlend Yes 
Epicor ECM Yes 
Epicor ECM AP Automation Yes 
Epicor FP&A Yes 
Epicor Kinetic Yes 
Epicor Vision Yes 
Epicor Vista Market Share Yes 
Manthan CDP++ Yes 
Nextbitt Yes 
Orchid eStorage Yes 
RFID4U Yes 
ReturnPro Yes 
Simba Yes 
SugarCRM Yes 
TOOLBX Yes 
UROUTE Yes 
Visual Planning Yes 
Welp CRM Yes 

Integrations

COZYROC SSIS+ Suite No 
Codeless Platforms BPA Platform No 
DataBlend No 
Epicor ECM No 
Epicor ECM AP Automation No 
Epicor FP&A No 
Epicor Kinetic No 
Epicor Vision No 
Epicor Vista Market Share No 
Manthan CDP++ No 
Nextbitt No 
Orchid eStorage No 
RFID4U No 
ReturnPro No 
Simba No 
SugarCRM No 
TOOLBX No 
UROUTE No 
Visual Planning No 
Welp CRM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Epicor Software

Founded

1972

Country

United States

Website

www.epicor.com

Vendor Details

Company Name

TenvioCloud

Founded

2026

Country

United States

Website

tenviocloud.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Portal

Chat No 
Collaboration No 
Content Management No 
Document Management No 
File Sharing No 
Search No 

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