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Average Ratings 0 Ratings
Description
Entelim serves as a comprehensive open-source platform for enterprise architecture, consolidating applications, business capabilities, technologies, and their interdependencies into a singular ArchiMate model. This innovative tool enables users to pose straightforward inquiries regarding the model, such as identifying potential impacts of system failures, determining system ownership, and uncovering instances of duplicate payments. Architecture teams have the flexibility to either import an existing ArchiMate model or initiate their process using a spreadsheet, while also managing the application portfolio, rationalizing it through TIME scoring, and constructing business cases that detail three-year total cost of ownership and payback periods. Additionally, they can facilitate architecture review boards and maintain a risk register closely linked to the relevant systems. The procurement department gains visibility into contracts, renewal timelines, and licensing expenditures, enhancing overall financial oversight. Entelim adopts a company-wide pricing model rather than charging per application, transparently lists its pricing, and offers the option for self-hosting. The platform is available under the AGPL-3.0 license, ensuring its accessibility for various organizations. Furthermore, its open-source nature fosters community contributions and collaboration, enhancing the overall value of the platform.
Description
Hay.chat is a source-available AI customer service platform built on the Model Context Protocol. It handles the repetitive stuff (order status, refund requests, address changes) on its own, and routes complex or VIP queries straight to your support team.
You write playbooks in plain language to control what gets resolved automatically and what gets escalated.
The architecture splits LLM reasoning from action execution.
When the AI decides a refund should be processed or a record updated, a separate validation layer checks the decision before anything gets touched. Destructive operations go through two-stage confidence scoring.
Connects to the tools e-commerce and SaaS teams already run: Shopify, WooCommerce, Zendesk, HubSpot, Stripe, and others. No visual flow builders.
Full source code available for audit under the Hay Community Licence v1.0 (source-available, not OSI-approved open source).
EU-hosted on DigitalOcean, Ireland and Amsterdam regions. Self-hosted deployment is an option.
AI resolutions bundled into flat monthly tiers, not billed per resolution. Covers WhatsApp, Instagram, web chat, and email. Multilingual.
From €50/month. 30-day free trial, no credit card required.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
HubSpot CRM
No
Magento
No
Shopify
No
Stripe
No
WhatsApp
No
WooCommerce
No
Zendesk
No
Integrations
HubSpot CRM
Yes
Magento
Yes
Shopify
Yes
Stripe
Yes
WhatsApp
Yes
WooCommerce
Yes
Zendesk
Yes
Pricing Details
$49/month (Community free)
Free Trial
No
Free Version
Yes
Pricing Details
€50/month
30-day free trial. No credit card required.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Archiet Ltd
Country
United Kingdom
Website
entelim.org
Vendor Details
Company Name
Hay.chat
Founded
2025
Country
Portugal
Website
hay.chat
Product Features
Enterprise Architecture
Application Portfolio Management
No
Architecture Governance
No
Capability Mapping
No
Diagramming
No
Idea Management
No
Modeling & Simulation
No
Project Management
No
Risk Assessment
No
Transformation Roadmapping
No
Version Control
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
No
Ready-made Templates
No
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
Yes
Alternatives
No Alternatives