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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Entelim serves as a comprehensive open-source platform for enterprise architecture, consolidating applications, business capabilities, technologies, and their interdependencies into a singular ArchiMate model. This innovative tool enables users to pose straightforward inquiries regarding the model, such as identifying potential impacts of system failures, determining system ownership, and uncovering instances of duplicate payments. Architecture teams have the flexibility to either import an existing ArchiMate model or initiate their process using a spreadsheet, while also managing the application portfolio, rationalizing it through TIME scoring, and constructing business cases that detail three-year total cost of ownership and payback periods. Additionally, they can facilitate architecture review boards and maintain a risk register closely linked to the relevant systems. The procurement department gains visibility into contracts, renewal timelines, and licensing expenditures, enhancing overall financial oversight. Entelim adopts a company-wide pricing model rather than charging per application, transparently lists its pricing, and offers the option for self-hosting. The platform is available under the AGPL-3.0 license, ensuring its accessibility for various organizations. Furthermore, its open-source nature fosters community contributions and collaboration, enhancing the overall value of the platform.

Description

Hay.chat is a source-available AI customer service platform built on the Model Context Protocol. It handles the repetitive stuff (order status, refund requests, address changes) on its own, and routes complex or VIP queries straight to your support team. You write playbooks in plain language to control what gets resolved automatically and what gets escalated. The architecture splits LLM reasoning from action execution. When the AI decides a refund should be processed or a record updated, a separate validation layer checks the decision before anything gets touched. Destructive operations go through two-stage confidence scoring. Connects to the tools e-commerce and SaaS teams already run: Shopify, WooCommerce, Zendesk, HubSpot, Stripe, and others. No visual flow builders. Full source code available for audit under the Hay Community Licence v1.0 (source-available, not OSI-approved open source). EU-hosted on DigitalOcean, Ireland and Amsterdam regions. Self-hosted deployment is an option. AI resolutions bundled into flat monthly tiers, not billed per resolution. Covers WhatsApp, Instagram, web chat, and email. Multilingual. From €50/month. 30-day free trial, no credit card required.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

HubSpot CRM No 
Magento No 
Shopify No 
Stripe No 
WhatsApp No 
WooCommerce No 
Zendesk No 

Integrations

HubSpot CRM Yes 
Magento Yes 
Shopify Yes 
Stripe Yes 
WhatsApp Yes 
WooCommerce Yes 
Zendesk Yes 

Pricing Details

$49/month (Community free)
Free Trial No 
Free Version Yes 

Pricing Details

€50/month
30-day free trial. No credit card required.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Archiet Ltd

Country

United Kingdom

Website

entelim.org

Vendor Details

Company Name

Hay.chat

Founded

2025

Country

Portugal

Website

hay.chat

Product Features

Enterprise Architecture

Application Portfolio Management No 
Architecture Governance No 
Capability Mapping No 
Diagramming No 
Idea Management No 
Modeling & Simulation No 
Project Management No 
Risk Assessment No 
Transformation Roadmapping No 
Version Control No 

Product Features

Chatbot

Call to Action No 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction No 
Ready-made Templates No 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Alternatives

No Alternatives

Alternatives

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