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Description
The casino management system serves as an all-encompassing solution for overseeing and managing various aspects of casino operations. It offers complete oversight of financial transactions along with thorough historical records. The system is designed with high reliability and meticulous attention to detail, allowing for the optimization of workflows. This improvement leads to enhanced performance in individual tasks and a more efficient allocation of staff resources. As a result, it functions as an invaluable tool for managing both gaming equipment and casino personnel while also enhancing guest services. The user experience is significantly improved with a 480 x 272 display that features a capacitive touch screen, known for its superior sensitivity and clarity compared to traditional resistive touch screens. Additionally, all information is securely stored in non-volatile memory, ensuring data integrity. The combination of a high-resolution display, quality touch interface, and a reliable power supply with UPS functionality further contributes to the system's robustness and effectiveness in a bustling casino environment. This comprehensive system not only streamlines operations but also elevates the overall experience for both staff and patrons alike.
Description
ProfitWatch Call Accounting is an exceptionally intuitive call accounting system tailored specifically for the hospitality industry. With its ability to integrate effortlessly with a wide range of PBX and PMS systems, ProfitWatch provides hotels, motels, casinos, resorts, spas, and cruise lines with a robust yet straightforward solution for managing their communications and much more. It features several pricing options that enable users to implement promotional rates for guests, thereby incentivizing phone usage. Users can generate invoices on demand or set them to be automatically created, allowing for printing, saving to a file, or emailing as necessary. Additionally, the system ensures that users receive instant alerts through email, SMS, and screen notifications when an emergency call is made anywhere on the premises, enhancing overall safety and responsiveness. This comprehensive approach not only streamlines call management but also significantly improves guest experience and operational efficiency.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ensico
Country
Slovenia
Website
www.ensico.com/casino-management/
Vendor Details
Company Name
Metropolis Technologies
Founded
1993
Country
United States
Website
www.metropolis.com
Product Features
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
