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ease
features
design
support

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Description

Effectively overseeing and controlling communication costs within an organization is crucial for achieving an optimal balance between expenses and the advantages derived from today’s intricate unified communications frameworks. Enghouse Interactive offers Proteus, an advanced call accounting solution tailored for businesses of all sizes, which delivers in-depth analysis of communication systems. This application not only focuses on cost management but also addresses network oversight and strategic planning, enabling firms to pinpoint potential savings and enhance productivity, thus maximizing their communication system investments. Specifically designed for medium to large enterprises, Proteus Enterprise is a robust and scalable call accounting tool that offers comprehensive insights into all communication activities within a company, ensuring that resources are utilized efficiently and effectively. With such capabilities, organizations can strategically align their communication strategies with their financial goals.

Description

NET Services employs ASP technology to facilitate service bureau operations that support chargeback and resale call accounting. The acronym ASP stands for Application Service Provider, effectively modernizing the traditional service bureau model for the 21st century. This is achieved through rapid information delivery that requires nothing more than a standard web browser for access. In a time when computers are widely available and affordable, one might wonder why anyone would opt for a service bureau or ASP service today. The rationale lies in the ability to reduce costs while allowing organizations to concentrate on their core applications, all while addressing peripheral needs efficiently. Although hardware and some software may be inexpensive, the overall system still incurs costs, as every setup necessitates the expertise of skilled professionals for effective management. With NET Services, we offer access to these experts, with their costs shared among multiple clients, resulting in a more economical solution that ensures you have secure access to the information you require whenever you need it. This approach not only enhances efficiency but also allows organizations to innovate without the burden of maintaining extensive IT infrastructure.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$600 one-time payment
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Enghouse Networks

Founded

1984

Country

Canada

Website

enghousenetworks.com

Vendor Details

Company Name

Matsch Systems

Founded

1978

Country

United States

Website

www.matsch.com/saas-solutions/net-service-products/

Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

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