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Description
Interval Data Systems specializes in automation consulting, ensuring that your building's automation system consistently aligns with the intended design throughout the entire year. Our comprehensive Smart Building Assurance Program™ is divided into four critical phases of a building's lifecycle: design, construction, warranty, and ongoing operations. We excel in optimizing your buildings to achieve maximum comfort while minimizing energy expenses and maintenance efforts, all of which can be validated through our EnergyWitness™ analytics platform. Rather than merely identifying issues and leaving you to manage them, we strive for a shared goal with our clients: creating an environment that is not only comfortable and healthy for its occupants but also operates efficiently with minimal maintenance requirements. By partnering with us, you can ensure a seamless experience that enhances the overall functionality of your building.
Description
Salesforce Agentforce Energy & Utilities is a purpose-built CRM platform tailored to the evolving needs of energy providers and utility companies. It centralizes customer, billing, asset, and operational data into a unified system. AI-powered automation enhances contact center performance with intelligent chat, digital self-service, and multi-channel engagement. Sales teams benefit from industry-specific configure, price, and quote capabilities designed for complex energy products and services. Order management and guided selling streamline customer acquisition and retention processes. The platform includes a comprehensive industry data model that supports both regulated and competitive markets. Clean energy program management tools help utilities track conservation initiatives and sustainability efforts. Field service and asset management features optimize workforce productivity and operational costs. Integration with Data 360, Tableau, MuleSoft, and business intelligence tools enhances analytics and decision-making. Agentforce Energy & Utilities empowers organizations to modernize operations, improve customer satisfaction, and accelerate digital transformation.
API Access
Has API
API Access
Has API
Integrations
CloudHub
Salesforce
Salesforce Data 360
Slack
Tableau
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$275 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Interval Data Systems
Founded
2003
Country
United States
Website
www.intdatsys.com
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/energy-utilities/cloud/
Product Features
Energy Management
Benchmarking
Bill Audit
Bill Database
Bill Importing
Budgeting & Forecasting
Compliance Management
Contract Management
Cost / Use Reporting
Emissions Monitoring
Energy Price Analysis
Facility Scheduling
Greenhouse Gas Tracking
Load Control
Load Forecasting
Meter Tracking
Risk Management
Weather Normalization
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
