Average Ratings 1 Rating

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

A distro that emphasizes a terminal-focused experience, it boasts a warm and welcoming community at its foundation. This lively and supportive community serves as the essential guide on your journey with the distro. Discover the evolving and lightweight nature of our system and access our latest release page to read more and download it. For those seeking assistance, the EndeavourOS knowledge base offers a wealth of wiki articles and video tutorials, serving as a helpful resource during your quest to create a personalized system. Embark on a unique adventure as you craft your own computing experience. If you enjoy hands-on exploration and a sense of adventure, this distro might be just what you’re looking for. Rather than providing a direct route to a set destination, EndeavourOS focuses on the process of exploration, allowing you to meet new and friendly individuals along the way, making it truly your distinctive Endeavour. Each step you take brings you closer to discovering what your computing experience can become.

Description

QueueMetrics monitoring software allows you to track agent productivity, agent time, payrolls and measure targets, conversions, target rates, ACD, music on hold, outbound campaign statistics, and monitor real-time processes with customizable wallboards. It streamlines the daily work of call center agents by providing a dedicated interface with text messages, alarms options, and integrates easily to all modern CRM such as Vtiger and Salesforce. You can measure and improve your contact centre activities using more than 200 metrics. You can also manage your call center processes live with extensions and calls control and live alarms. Every year, more metrics and reports are available for free! QueueMetrics software can be used on premise or in the cloud for FreePBX S PBX Grandstream, Issabel FusionPBX, FreePBX, Yeastar S PBX and other Asterisk distros.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Asterisk No 
Grandstream Wave No 
Yeastar Cloud PBX No 
fpm Yes 

Integrations

Asterisk Yes 
Grandstream Wave Yes 
Yeastar Cloud PBX Yes 
fpm No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

EndeavourOS

Website

endeavouros.com

Vendor Details

Company Name

Loway

Founded

2004

Country

Switzerland

Website

www.queuemetrics.com

Product Features

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Alternatives

Alternatives

Q-Suite Reviews

Q-Suite

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