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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Endear is an AI-powered clienteling platform built for retail brands that need to operationalize customer relationships at scale. At its core, Endear consolidates data into a unified customer profile with purchase history, behavior, and preferences combined into a single view store associates can actually act on. From there, Endear AI automatically builds a prioritized opportunity queue by identifying who to reach out to, when, and what to say so teams spend less time digging through data and more time engaging customers. Outreach runs natively across SMS, email, and WhatsApp, and every interaction is tracked and attributed back to revenue. With more than 2,000 retail deployments worldwide and over $1 billion in attributed sales, Endear gives both store teams and the technical infrastructure behind them a platform that performs. For retail organizations serious about turning customer data into a measurable growth channel, it's built to deliver at scale.

Description

Red Ant's RetailOS is a sophisticated clienteling platform crafted to elevate the omnichannel retail experience. It encompasses a comprehensive suite of applications, including clienteling, assisted sales, omnichannel point of sale, actionable analytics, and machine learning, all geared towards creating seamless customer journeys. The Clienteling application equips store associates with in-depth customer insights, encompassing purchase history, wish lists, sizing, preferences, and communication records, which empowers them to deliver personalized service in both physical and virtual environments. Meanwhile, the Assisted Sales feature provides associates with immediate access to the entire product catalog, thereby streamlining the process of making informed recommendations and closing sales efficiently. The Omnichannel POS system facilitates flexible transactions across multiple channels, ensuring customers enjoy a consistent checkout experience regardless of how they shop. Actionable Analytics delivers timely data insights for effective store management, while the SellSmart Machine Learning component harnesses cognitive technology to fundamentally enhance business operations. Overall, RetailOS not only improves the customer experience but also drives operational efficiency for retail businesses.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Attentive
Emarsys
Gladly
Google Cloud BigQuery
Gorgias
Heartland Retail
Iterable
KWI Unified Commerce Platform
Klaviyo
Kustomer
Lightspeed Retail
Microsoft Dynamics 365
NewStore
ReturnPro
Shopify
Shopify Plus
Square POS
Teamwork Commerce
WhatsApp
Zapier

Integrations

Attentive
Emarsys
Gladly
Google Cloud BigQuery
Gorgias
Heartland Retail
Iterable
KWI Unified Commerce Platform
Klaviyo
Kustomer
Lightspeed Retail
Microsoft Dynamics 365
NewStore
ReturnPro
Shopify
Shopify Plus
Square POS
Teamwork Commerce
WhatsApp
Zapier

Pricing Details

$350/mo
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Endear

Founded

2016

Country

United States

Website

endearhq.com

Vendor Details

Company Name

Red Ant

Founded

1999

Country

United Kingdom

Website

www.redant.com

Product Features

Product Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

Alternatives

Alternatives