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features
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support

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Description

Endear is an AI-powered clienteling platform built for retail brands that need to operationalize customer relationships at scale. At its core, Endear consolidates data into a unified customer profile with purchase history, behavior, and preferences combined into a single view store associates can actually act on. From there, Endear AI automatically builds a prioritized opportunity queue by identifying who to reach out to, when, and what to say so teams spend less time digging through data and more time engaging customers. Outreach runs natively across SMS, email, and WhatsApp, and every interaction is tracked and attributed back to revenue. With more than 2,000 retail deployments worldwide and over $1 billion in attributed sales, Endear gives both store teams and the technical infrastructure behind them a platform that performs. For retail organizations serious about turning customer data into a measurable growth channel, it's built to deliver at scale.

Description

Point of Sale Software that kicks butt and takes names - literally! Customer Engagement. Create marketing campaigns and rewards programs that actually work. Omni-Channel. Coordinate online, instore and phone sales and synchronize inventories automatically. Inventory Management. Cut costs to the bone and never lose a sale because you’re out of stock. Purchasing, Replenishment. Buy and re-buy merchandise with just a few clicks. Reporting, Analytics. Real-time reports that provide insight and help you make the right decisions. Independent Retailers. Run your store more profitably with software that’s easy to use and inexpensive. Enterprise Retailers. Grow your enterprise without spending a fortune on ERP and IT Infrastructure. Retailers with Wholesale Departments. Sell to retail and wholesale customers with one system.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Klaviyo Yes 
Shopify Yes 
Attentive Yes 
Brevo No 
Gladly Yes 
Google Cloud BigQuery Yes 
Gorgias Yes 
Heartland Retail Yes 
Iterable Yes 
KWI Unified Commerce Platform Yes 
Kustomer Yes 
Lightspeed Retail Yes 
Microsoft Dynamics 365 Yes 
NewStore Yes 
ReturnPro Yes 
Shopify Plus Yes 
Teamwork Commerce Yes 
WhatsApp Yes 
Zapier Yes 
Zendesk Yes 

Integrations

Klaviyo Yes 
Shopify Yes 
Attentive No 
Brevo Yes 
Gladly No 
Google Cloud BigQuery No 
Gorgias No 
Heartland Retail No 
Iterable No 
KWI Unified Commerce Platform No 
Kustomer No 
Lightspeed Retail No 
Microsoft Dynamics 365 No 
NewStore No 
ReturnPro No 
Shopify Plus No 
Teamwork Commerce No 
WhatsApp No 
Zapier No 
Zendesk No 

Pricing Details

$350/mo
For complete pricing information, please visit our website.
Free Trial Yes 
Free Version No 

Pricing Details

$99.95/month
Licenses are per device - ($99.95 for 1st device at each location, $49.95 for additional devices) . Optional plug-ins available for additional monthly fee
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Endear

Founded

2016

Country

United States

Website

endearhq.com

Vendor Details

Company Name

Tri-City Retail Systems

Founded

1996

Country

United States

Website

www.tricityretail.com

Product Features

Product Features

Inventory Management

Alerts/Notifications No 
Barcoding / RFID Yes 
Forecasting No 
Inventory Optimization Yes 
Kitting Yes 
Manufacturing Inventory Management No 
Mobile Access Yes 
Multi-Channel Management Yes 
Product Identification Yes 
Reorder Management Yes 
Reporting/Analytics Yes 
Retail Inventory Management Yes 
Supplier Management Yes 
Warehouse Management Yes 

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program Yes 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management No 
Loyalty Program Yes 
Mail Order Yes 
Merchandise Management Yes 
Multi-Location Yes 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management Yes 
eCommerce Yes 

Retail POS Systems

Barcode Scanning Yes 
Commission Management Yes 
Discount Management Yes 
Gift Card Management Yes 
Inventory Management Yes 
Loyalty Program Support Yes 
Pricing Management Yes 
Returns Tracking Yes 
Sales Tracking Yes 
Touch Screen Yes 
eCommerce Yes 

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