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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Endear is an AI-powered clienteling platform built for retail brands that need to operationalize customer relationships at scale. At its core, Endear consolidates data into a unified customer profile with purchase history, behavior, and preferences combined into a single view store associates can actually act on. From there, Endear AI automatically builds a prioritized opportunity queue by identifying who to reach out to, when, and what to say so teams spend less time digging through data and more time engaging customers. Outreach runs natively across SMS, email, and WhatsApp, and every interaction is tracked and attributed back to revenue. With more than 2,000 retail deployments worldwide and over $1 billion in attributed sales, Endear gives both store teams and the technical infrastructure behind them a platform that performs. For retail organizations serious about turning customer data into a measurable growth channel, it's built to deliver at scale.

Description

The retail sector is rapidly evolving from B2B to B2C and even B2B2C, as businesses strive to keep up with a landscape where almost every purchase is influenced by digital interactions; in this environment, having the agility to adapt can mean the difference between success and failure. With the integration of physical and digital shopping experiences now a reality, retailers must be equipped to sell, engage, and fulfill across various platforms without limitations. Manhattan Active® Omni stands out by providing a cohesive solution for sales, engagement, and fulfillment through a single cloud-native application, offering the necessary flexibility and scalability to effectively meet the demands of omnichannel customer interactions. Developed in the cloud, Manhattan Active Omni includes a comprehensive suite of order management, inventory, fulfillment, customer engagement, and point of sale capabilities, ensuring that it remains up-to-date and highly adaptable. This innovative platform not only streamlines operations but also empowers retailers to enhance their customer service and drive profitability in an increasingly competitive market.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alloy
Cleo Integration Cloud
FreightExchange
Google Cloud BigQuery
Gorgias
KWI Unified Commerce Platform
Klaviyo
Kustomer
Microsoft Dynamics 365
NewStore
Powerfleet
Rayven
ReturnPro
Shopify Plus
Square POS
Teamwork Commerce
Vend
WhatsApp
Zapier
Zendesk

Integrations

Alloy
Cleo Integration Cloud
FreightExchange
Google Cloud BigQuery
Gorgias
KWI Unified Commerce Platform
Klaviyo
Kustomer
Microsoft Dynamics 365
NewStore
Powerfleet
Rayven
ReturnPro
Shopify Plus
Square POS
Teamwork Commerce
Vend
WhatsApp
Zapier
Zendesk

Pricing Details

$350/mo
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Endear

Founded

2016

Country

United States

Website

endearhq.com

Vendor Details

Company Name

Manhattan Associates

Founded

1990

Country

United States

Website

www.manh.com/active/omni

Product Features

Product Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

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Alternatives

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