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Description
A single platform that enables the curation and sale of all-encompassing IT services. Assemble premium technology offerings equipped with seamless eCommerce, effective order management, and subscription billing solutions. The centralized MSP dashboard, combined with automated provisioning processes, can minimize your deployment times and expenses by as much as 90%. Enhance the customer experience and decrease the number of helpdesk inquiries with our user-friendly self-service dashboard tailored for non-technical users. Encapto’s easy-to-navigate self-service interface integrates various technologies to boost customer satisfaction, lessen support demands, foster customer loyalty, and create effortless upselling possibilities. Allow your customers to manage their own needs while you focus on growing your business. Create a personalized storefront featuring your product catalog, enabling customers to make their own orders. Streamlined order processes facilitate upselling and cross-selling of your offerings, additional features, and exclusive deals, ultimately leading to increased revenue and customer satisfaction.
Description
Customers have the convenience of ordering on-the-go through a user-friendly interface that allows access from any device at any time. Regardless of when or where inspiration strikes, your customers can place their orders seamlessly. They enjoy the flexibility to order as they wish while being exposed to enticing upsell and cross-sell offers. By having an online presence, you can achieve an impressive increase of up to 30% in average ticket sizes compared to traditional phone orders! The ease of ordering via web browsers or mobile devices leads to higher customer engagement and more frequent purchases. Furthermore, in addition to our various point of sale partner integrations, we collaborate with essential technologies that support restaurant operators in streamlining their business operations. These technological partnerships encompass areas such as email marketing, text marketing, customer loyalty programs, payment processing, app development, call center solutions, and compliance, among others. This comprehensive approach ensures that your restaurant remains competitive and efficient in a bustling market.
API Access
Has API
API Access
Has API
Integrations
Cisco Meraki
Cisco Umbrella
QuickBooks Online
Xero
Zabbix
Pricing Details
$280 per month
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Encapto
Founded
2014
Country
Australia
Website
www.encapto.com
Vendor Details
Company Name
Patronpath
Founded
2004
Country
United States
Website
patronpath.com
Product Features
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Product Features
Restaurant POS
Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management