Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Emerson’s Ovation™ automation platform is a comprehensive power plant control system built on a robust distributed control system (DCS) architecture. We are a global leader with thousands of installations spanning 60+ countries and representing over 1.4 million megawatts of generating capacity. Our leadership is built on more than six decades of dedicated control system engineering expertise across turbine, boiler, heat recovery steam generator (HRSG), balance of plant (BOP), and renewable energy applications.
Emerson has also successfully implemented small and large water/wastewater automation, DCS, and SCADA projects on 150+ plants managing 12B+ gallons daily in just the US alone.
In addition to its core distributed control system, Ovation is a unified automation platform with fully integrated safety instrumented systems (SIS), SCADA, high-fidelity simulation with digital twin modeling, optimization software, plant prognostics, robust cybersecurity, and AI-enabled applications.
Description
Transform guest feedback into actionable insights that boost your revenue. Discover the sentiments of your on- and off-premises customers, swiftly address any concerns, increase your 5-star ratings, and simplify the process of gaining insights and enhancing customer retention. Collect valuable customer data across all your locations, regardless of the interaction method—be it third-party delivery or online orders. Measure satisfaction with an efficiency that surpasses traditional methods by 18 times. With Ovation’s customer chat platform, your team can quickly engage with guests to address their issues and win them back in real-time. Foster customer delight through prompt communication, proving to be 16 times more effective in managing conversations than relying on online reviews. Utilize our advanced machine learning algorithms to pinpoint areas for improvement both on-site and off-site. Additionally, gain a deeper understanding of individual customer preferences, allowing your marketing team to tailor strategies based on specific behavioral traits and enhance overall engagement. This holistic approach not only improves customer satisfaction but also drives loyalty and long-term revenue growth.
API Access
Has API
API Access
Has API
Integrations
Glassdome
Incentivio
Mosaic by MethodWorx
Olo
Seeq
Switch Automation
Integrations
Glassdome
Incentivio
Mosaic by MethodWorx
Olo
Seeq
Switch Automation
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$149 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Emerson
Founded
1890
Country
United States
Website
www.emerson.com/ovation
Vendor Details
Company Name
Ovation
Founded
2017
Country
United States
Website
www.ovationup.com
Product Features
SCADA
Alarm Management
Archiving & Retention
Dashboard Designer
Data Aggregation
Data Visualization
HMI Integration
Hardware Integration
Real-time Monitoring
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management