Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Manage your campaigns effectively with a comprehensive CRM solution designed specifically for the tourism sector, enabling improved processes, reduced costs, and enhanced customer satisfaction. Your clients represent your future potential; hence, it's crucial to analyze and manage your interactions with them – starting from the first point of contact, through bookings, and continuing to customer feedback and repeat reservations. ISO has crafted Emerald, a CRM system uniquely tailored to the tourism industry's requirements, facilitating the entire tourism value chain from initial travel inquiries to follow-ups that encourage customers to plan their next journey. Additionally, with its modular structure, Emerald can be customized to fit any specific needs of your business. There is also iEmerald, a mobile CRM designed for your sales team, ensuring that business processes in marketing, sales, and customer service are streamlined. This approach not only fosters stronger customer loyalty but also allows for a deeper understanding of customer preferences and requirements, ultimately leading to more meaningful relationships.
Description
Travelio is an emerging company focused on providing management solutions tailored specifically for travel agencies. Currently, we support over 30 travel agencies in efficiently managing their customer portfolios, enhancing their sales and profits, while ensuring that operational processes remain streamlined. Our products are meticulously designed for the travel agency sector, and we customize each application to align with market requirements effectively. Travelio has successfully integrated an Internet Booking Engine (IBE) application, which facilitates the tourism industry by enabling online reservations for flights, hotels, packages, and insurance. Additionally, Travelio WEB offers services that create websites for travel tender submissions and online sales solutions. This comprehensive solution addresses all the essential needs of a tour operator, allowing for the management of clients, suppliers, packages, offers, insurance, promotions, and accounting records. Furthermore, we provide a simplified version of our ERP system that is well-suited for smaller agencies, ensuring they can manage their client relationships and maintain basic accounting records seamlessly. By focusing on the unique requirements of the travel industry, we strive to empower agencies to thrive in a competitive market.
API Access
Has API
API Access
Has API
Integrations
2Subscribe
Microsoft Outlook
Pricing Details
$500.00/one-time/user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ISO Travel Solutions
Founded
1979
Country
Germany
Website
www.isotravel.com/en/solutions/customer-relationship-management
Vendor Details
Company Name
Travelio
Country
Romania
Website
www.travelio.ro/en/
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management