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Description
Manage your campaigns effectively with a comprehensive CRM solution designed specifically for the tourism sector, enabling improved processes, reduced costs, and enhanced customer satisfaction. Your clients represent your future potential; hence, it's crucial to analyze and manage your interactions with them – starting from the first point of contact, through bookings, and continuing to customer feedback and repeat reservations. ISO has crafted Emerald, a CRM system uniquely tailored to the tourism industry's requirements, facilitating the entire tourism value chain from initial travel inquiries to follow-ups that encourage customers to plan their next journey. Additionally, with its modular structure, Emerald can be customized to fit any specific needs of your business. There is also iEmerald, a mobile CRM designed for your sales team, ensuring that business processes in marketing, sales, and customer service are streamlined. This approach not only fosters stronger customer loyalty but also allows for a deeper understanding of customer preferences and requirements, ultimately leading to more meaningful relationships.
Description
Our innovative digital platform unites tourism enterprises to enhance sales and increase efficiency by offering a fresh approach to market connectivity. Every segment of the tourism industry can engage with our platform to access exclusive advantages. By linking your business, you can adopt a strategic method for boosting bookings. Additionally, streamline your product development process while gaining access to suppliers that were previously out of reach. Ensure your local tourism offerings are easily bookable through your website and marketing efforts. Amplify your booking system's capabilities and provide your clients with access to a diverse array of distribution channels. We are collaborating with VisitBritain, VisitEngland, Visit Wales, and Tourism Northern Ireland, along with over 100 regional and local destinations, to assist businesses in their recovery and foster sustainable growth within the UK's tourism sector. Our platform is already integrated with numerous industry booking systems, allowing us to retrieve your rates and availability from your existing booking system and disseminate them universally. By doing so, we aim to simplify the booking process for both businesses and travelers alike.
API Access
Has API
API Access
Has API
Integrations
2Subscribe
Agoda
Airbnb
Anytime
Beyonk
Bokun
Bookalet
Booking.com
Expedia
Google Cloud Platform
Integrations
2Subscribe
Agoda
Airbnb
Anytime
Beyonk
Bokun
Bookalet
Booking.com
Expedia
Google Cloud Platform
Pricing Details
$500.00/one-time/user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ISO Travel Solutions
Founded
1979
Country
Germany
Website
www.isotravel.com/en/solutions/customer-relationship-management
Vendor Details
Company Name
TXGB
Founded
2019
Country
United Kingdom
Website
www.txgb.co.uk
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management