Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Manage your campaigns effectively with a comprehensive CRM solution designed specifically for the tourism sector, enabling improved processes, reduced costs, and enhanced customer satisfaction. Your clients represent your future potential; hence, it's crucial to analyze and manage your interactions with them – starting from the first point of contact, through bookings, and continuing to customer feedback and repeat reservations. ISO has crafted Emerald, a CRM system uniquely tailored to the tourism industry's requirements, facilitating the entire tourism value chain from initial travel inquiries to follow-ups that encourage customers to plan their next journey. Additionally, with its modular structure, Emerald can be customized to fit any specific needs of your business. There is also iEmerald, a mobile CRM designed for your sales team, ensuring that business processes in marketing, sales, and customer service are streamlined. This approach not only fosters stronger customer loyalty but also allows for a deeper understanding of customer preferences and requirements, ultimately leading to more meaningful relationships.
Description
The primary aim of Customer Relationship Management for businesses is to foster customer loyalty and attract new clients. When clients are pleased with the services they receive, they are less inclined to seek alternatives elsewhere. SBank-CRM enhances your understanding of your clients and improves service delivery through its intuitive, consolidated dashboard. This platform provides a unified interface that allows you to grasp customer requirements, deliver personalized services, and make informed decisions. SBank-CRM aggregates data from operational systems, business intelligence, and decision support systems into one cohesive platform. With its powerful customer analytics, it not only bolsters customer satisfaction but also uncovers new sales opportunities by offering real-time insights into customer data, including financial summaries, product engagement, purchase likelihood, profitability, and other critical analytical metrics. Furthermore, the system's user-friendly design ensures that businesses can quickly adapt to changing customer needs and market trends.
API Access
Has API
API Access
Has API
Integrations
2Subscribe
Microsoft Outlook
Pricing Details
$500.00/one-time/user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ISO Travel Solutions
Founded
1979
Country
Germany
Website
www.isotravel.com/en/solutions/customer-relationship-management
Vendor Details
Company Name
SWORD BROS
Country
Russian Federation
Website
swordbros.ru/portfolio/sbank-crm-4/
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management