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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Manage your campaigns effectively with a comprehensive CRM solution designed specifically for the tourism sector, enabling improved processes, reduced costs, and enhanced customer satisfaction. Your clients represent your future potential; hence, it's crucial to analyze and manage your interactions with them – starting from the first point of contact, through bookings, and continuing to customer feedback and repeat reservations. ISO has crafted Emerald, a CRM system uniquely tailored to the tourism industry's requirements, facilitating the entire tourism value chain from initial travel inquiries to follow-ups that encourage customers to plan their next journey. Additionally, with its modular structure, Emerald can be customized to fit any specific needs of your business. There is also iEmerald, a mobile CRM designed for your sales team, ensuring that business processes in marketing, sales, and customer service are streamlined. This approach not only fosters stronger customer loyalty but also allows for a deeper understanding of customer preferences and requirements, ultimately leading to more meaningful relationships.

Description

Our software solutions empower market participants to enhance operational efficiency and streamline accounting processes within their organizations, while also facilitating smoother collaboration with partners. We provide tailored software packages for travel agencies, tour operators, hotel receptionists, and accommodations, each meticulously crafted to address the unique business processes and challenges of these specific market segments. The CRM system for travel companies, developed by SAMO-Soft, boasts numerous advantages. These intuitive and user-friendly programs require minimal training for staff, ensuring a quick adaptation period. Additionally, each software package can be customized with various modules that offer distinct functions. When clients begin using our tourism software, they have the flexibility to select only the modules they require. This customization allows the CRM to be specifically aligned with the needs of each individual company, ensuring that it is devoid of unnecessary features and focused solely on essential functionalities that enhance productivity. Ultimately, our commitment is to provide a solution that grows and evolves alongside our clients' businesses.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

2Subscribe
Microsoft Outlook

Integrations

2Subscribe
Microsoft Outlook

Pricing Details

$500.00/one-time/user
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ISO Travel Solutions

Founded

1979

Country

Germany

Website

www.isotravel.com/en/solutions/customer-relationship-management

Vendor Details

Company Name

SAMO-Soft

Country

Russian Federation

Website

en.samo.ru/

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

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