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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Manage your campaigns effectively with a comprehensive CRM solution designed specifically for the tourism sector, enabling improved processes, reduced costs, and enhanced customer satisfaction. Your clients represent your future potential; hence, it's crucial to analyze and manage your interactions with them – starting from the first point of contact, through bookings, and continuing to customer feedback and repeat reservations. ISO has crafted Emerald, a CRM system uniquely tailored to the tourism industry's requirements, facilitating the entire tourism value chain from initial travel inquiries to follow-ups that encourage customers to plan their next journey. Additionally, with its modular structure, Emerald can be customized to fit any specific needs of your business. There is also iEmerald, a mobile CRM designed for your sales team, ensuring that business processes in marketing, sales, and customer service are streamlined. This approach not only fosters stronger customer loyalty but also allows for a deeper understanding of customer preferences and requirements, ultimately leading to more meaningful relationships.

Description

Founded and headquartered in Taipei since 2019, rezio is Asia’s Best Online Booking System for Attractions, Tours and Activities Companies designed for the Tourism Industry to help digitise local businesses and connect them to the world. Created for tour operators and activity providers, especially those who previously operated mostly offline, rezio is an all in one software-as-a-service system that helps reduce operational costs by allowing its users to set up their e-commerce store that works with different payment gateways and maintain real time inventory management across different channels with the ability to design customised vouchers for various booking scenarios. Besides the above B2C solution, companies will be able to utilise rezio’s B2B Agent Portal as well as its Channel Manager solution to manage and optimise their global distribution channels, expanding their local products and bringing it to the world. With rezio, companies will not require another travel solution to manage their products because rezio got it covered for them to sell to B2C, B2B and connect their inventory with the major online travel agents (OTAs).

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

2Subscribe
Apple Pay
Facebook
Google
Microsoft Outlook

Integrations

2Subscribe
Apple Pay
Facebook
Google
Microsoft Outlook

Pricing Details

$500.00/one-time/user
Free Trial
Free Version

Pricing Details

$49
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ISO Travel Solutions

Founded

1979

Country

Germany

Website

www.isotravel.com/en/solutions/customer-relationship-management

Vendor Details

Company Name

rezio

Founded

2019

Country

Taiwan

Website

rezio.io/

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

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