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Description
Manage your campaigns effectively with a comprehensive CRM solution designed specifically for the tourism sector, enabling improved processes, reduced costs, and enhanced customer satisfaction. Your clients represent your future potential; hence, it's crucial to analyze and manage your interactions with them – starting from the first point of contact, through bookings, and continuing to customer feedback and repeat reservations. ISO has crafted Emerald, a CRM system uniquely tailored to the tourism industry's requirements, facilitating the entire tourism value chain from initial travel inquiries to follow-ups that encourage customers to plan their next journey. Additionally, with its modular structure, Emerald can be customized to fit any specific needs of your business. There is also iEmerald, a mobile CRM designed for your sales team, ensuring that business processes in marketing, sales, and customer service are streamlined. This approach not only fosters stronger customer loyalty but also allows for a deeper understanding of customer preferences and requirements, ultimately leading to more meaningful relationships.
Description
We streamline your operations and enhance direct bookings on your website. Whether it's sightseeing, adventure, walking, food tours, or more, we cater to various experiences. Destination Marketing Organizations, tourism boards, and similar entities can leverage our services to effectively promote their locations. Increase your revenue by reselling and cross-selling tours effortlessly. With Orioly, you can digitalize your offerings by integrating your day and multi-day tours into our user-friendly system, ensuring a seamless implementation process! After that, simply add a booking button to your site to start accepting direct reservations. Broaden your reach using the Channel Manager to link multiple sales channels and incorporate your partners effortlessly. Elevate your marketing efforts by listing your offerings on top Online Travel Agencies (OTAs) for tours and activities. Optimize your business operations by automating daily responsibilities, including customer emails, invoices, and vouchers, to enhance overall efficiency. Orioly also provides in-depth analytics, resource management, and an array of tools designed to support informed decision-making for your business growth. With these capabilities, you can focus on delivering exceptional experiences while we take care of the backend operations.
API Access
Has API
API Access
Has API
Pricing Details
$500.00/one-time/user
Free Trial
Free Version
Pricing Details
$59 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ISO Travel Solutions
Founded
1979
Country
Germany
Website
www.isotravel.com/en/solutions/customer-relationship-management
Vendor Details
Company Name
Orioly
Founded
2013
Country
United States
Website
www.orioly.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management