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support

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Description

Manage and oversee your aftersales and work tickets, ensuring complete transparency throughout the entire process for all customers. Keep track of customer aftersales inquiries while equipping your teams with essential information, enabling them to respond effectively. Minimize the time spent on coordinating your engineers, empowering them to manage their tasks independently on-site, regardless of whether they are connected to the internet. Achieve comprehensive visibility of the customer experience from initial lead to final invoice, maintaining oversight at every stage. Engage with your customers in real-time, utilizing their preferred communication methods whenever necessary. Additionally, collect actionable and reportable data throughout the process. Connect with customers during crucial moments by setting up customizable triggers, which also provide insights into optimal communication strategies and timings. Furthermore, enhance your ability to make prompt and effective business decisions through access to both detailed data analyses and high-level summaries. This holistic approach ensures that you remain responsive to customer needs while driving operational efficiency.

Description

Growth plays a crucial role in your business strategy, but have you considered how to effectively oversee and optimize all essential business functions? By utilizing SYSPRO Enterprise Resource Planning (ERP), you obtain a comprehensive overview of all operational activities, encompassing Financials, Warehouse, and Inventory Management throughout your Supply Chain and Business Operations. Focused on the Manufacturing and Distribution sectors, SYSPRO ERP delivers the necessary tools, solutions, and processes to help you manage your data and derive valuable insights about your enterprise. The clear advantages provided by emerging technologies are driving their increased adoption, and neglecting to invest in these advancements could jeopardize the long-term success of many companies. With SYSPRO, you don’t just receive an ERP solution; you also benefit from a global network of industry professionals who understand your challenges and speak your language, ensuring that you have the support you need to thrive in a competitive marketplace. Embracing this partnership could be the key to unlocking your business's full potential.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Built2Buy No 
Codeless Platforms BPA Platform No 
DemandCaster No 
DocStar No 
EZlytix No 
EasyVoice No 
Flowgear No 
Geo Rep No 
Harrington Quality Management Software (HQMS) No 
IDU No 
Kleene No 
Labmin No 
Martus No 
Microsoft Excel No 
RepZio No 
SOLOCHAIN WMS No 
Salesboom CRM No 
SimpleLegal No 
SugarCRM No 
Vivid Reports No 

Integrations

Built2Buy Yes 
Codeless Platforms BPA Platform Yes 
DemandCaster Yes 
DocStar Yes 
EZlytix Yes 
EasyVoice Yes 
Flowgear Yes 
Geo Rep Yes 
Harrington Quality Management Software (HQMS) Yes 
IDU Yes 
Kleene Yes 
Labmin Yes 
Martus Yes 
Microsoft Excel Yes 
RepZio Yes 
SOLOCHAIN WMS Yes 
Salesboom CRM Yes 
SimpleLegal Yes 
SugarCRM Yes 
Vivid Reports Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Elite Dynamics

Founded

2015

Country

United Kingdom

Website

www.elitedynamics.co.uk/elitemanufacturers

Vendor Details

Company Name

SYSPRO

Founded

1978

Country

United States

Website

us.syspro.com/product/erp-system/

Product Features

Contact Management

Activity Management No 
Appointment Management No 
Contact Database No 
Contact History No 
Contact Import/Export No 
Customer Pipeline No 
Email Marketing No 
Group Management No 
Interaction Tracking No 
Lead Management No 
Prospecting Tools No 
Sales Pipeline Management No 
Search / Filter No 
Segmentation No 
Shared Contacts No 
Social Media Integration No 

Job Shop

Billing & Invoicing No 
Capacity Management No 
Job Costing No 
Job Tracking No 
Order Management No 
Purchasing No 
Quality Control No 
Quotes / Estimates No 
Scheduling No 
Shipping Management No 
Traceability No 
Work Order Management No 

Lead Management

Activity Tracking No 
Campaign Management No 
Lead Capture No 
Lead Distribution No 
Lead Nurturing No 
Lead Scoring No 
Lead Segmentation No 
Pipeline Management No 
Prospecting Tools No 
Source Tracking No 

Manufacturing

Accounting Integration No 
ERP No 
MES No 
MRP No 
Maintenance Management No 
Purchase Order Management No 
Quality Management No 
Quotes/Estimates No 
Reporting/Analytics No 
Safety Management No 
Shipping Management No 

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch No 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling No 
Vehicle Tracking No 

Product Features

Distribution

Barcoding / RFID Yes 
Import / Export Management Yes 
Inventory Management Yes 
Order Management Yes 
Purchasing Yes 
Returns Management Yes 
Sales Forecasting Yes 
Shipping Management Yes 
Warehouse Management Yes 

ERP

Accounting Integration Yes 
Accounting Management Yes 
CRM Yes 
Dashboard Yes 
Distribution Management Yes 
Enterprise Asset Management Yes 
Financial Management Yes 
HR Management Yes 
Inventory Management Yes 
Order Management Yes 
Project Management Yes 
Purchase Order Management Yes 
Purchasing Yes 
Reporting/Analytics Yes 
Sales Management Yes 
Supply Chain Management Yes 
Warehouse Management Yes 

Food Service Distribution

Costing Yes 
Customer Management Yes 
Import / Export Management Yes 
Inventory Management Yes 
Lot Tracking Yes 
Order Management Yes 
Picking & Routing Yes 
Purchasing No 
Quotes / Estimates Yes 
Traceability Yes 
Vendor Management No 
Warehouse Management Yes 

Inventory Management

Alerts/Notifications Yes 
Barcoding / RFID Yes 
Forecasting Yes 
Inventory Optimization Yes 
Kitting Yes 
Manufacturing Inventory Management Yes 
Mobile Access Yes 
Multi-Channel Management Yes 
Product Identification Yes 
Reorder Management Yes 
Reporting/Analytics Yes 
Retail Inventory Management Yes 
Supplier Management Yes 
Warehouse Management Yes 

Job Costing

Bills of Material Yes 
Budgeting & Forecasting Yes 
Change Orders Yes 
Cost-to-Completion Tracking Yes 
Invoice Management Yes 
Overrun Reporting Yes 
Percent-Complete Tracking Yes 
Production Cost Tracking Yes 
Purchase Order Management Yes 
Quotes / Estimates Yes 
Time Tracking Yes 
Work Order Management Yes 

Job Shop

Billing & Invoicing Yes 
Capacity Management No 
Job Costing No 
Job Tracking No 
Order Management No 
Purchasing No 
Quality Control No 
Quotes / Estimates Yes 
Scheduling Yes 
Shipping Management No 
Traceability Yes 
Work Order Management Yes 

MRP

Bills of Material Yes 
Compliance Management Yes 
Document Management Yes 
Forecasting Yes 
Formula Management Yes 
Inventory Management Yes 
Order Management Yes 
Process Manufacturing Yes 
Product Configurator Yes 
Production Scheduling Yes 
Quality Control Yes 
Quality Management Yes 
Quote Management Yes 
Reporting/Analytics Yes 
Resource Management Yes 
Safety Management Yes 
Supplier Management Yes 
Supply Chain Management Yes 

Order Entry

Back Order Management Yes 
Customer Database Yes 
Inventory Management Yes 
Order Fulfillment Yes 
Order Management Yes 
Real Time Order Entry Yes 
Remote Order Entry Yes 
Shipping Management Yes 
Warehouse Management Yes 

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