Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Manage and oversee your aftersales and work tickets, ensuring complete transparency throughout the entire process for all customers. Keep track of customer aftersales inquiries while equipping your teams with essential information, enabling them to respond effectively. Minimize the time spent on coordinating your engineers, empowering them to manage their tasks independently on-site, regardless of whether they are connected to the internet. Achieve comprehensive visibility of the customer experience from initial lead to final invoice, maintaining oversight at every stage. Engage with your customers in real-time, utilizing their preferred communication methods whenever necessary. Additionally, collect actionable and reportable data throughout the process. Connect with customers during crucial moments by setting up customizable triggers, which also provide insights into optimal communication strategies and timings. Furthermore, enhance your ability to make prompt and effective business decisions through access to both detailed data analyses and high-level summaries. This holistic approach ensures that you remain responsive to customer needs while driving operational efficiency.
Description
Real-time visibility gives you greater Plant & Shop Floor Control insight. Your data is always accessible through one interface, allowing you to view queued jobs and track completions.
- Collect data from PLCs, machines, scales and ovens
- View queued jobs, track completions, monitor runtime & print labels
- Quickly and easily access data and reports
- View job and work order information easily
Visibility to work during the process
Radley's 40+ year experience can be put to good use! Real-time visibility into your manufacturing processes. This includes the ability to track Work in Process (WIP), increase LABOR efficiency, and calculate MACHINE metrics. Integrate with your ERP, MRP, or other back-end systems or use it as a standalone solution.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Dynamics 365
Yes
Epicor Kinetic
No
Infor CloudSuite Industrial Enterprise
No
JD Edwards EnterpriseOne
No
Microsoft Power Platform
Yes
QAD Adaptive ERP
No
SAP Business One
No
Tactic
No
Integrations
Microsoft Dynamics 365
Yes
Epicor Kinetic
Yes
Infor CloudSuite Industrial Enterprise
Yes
JD Edwards EnterpriseOne
Yes
Microsoft Power Platform
No
QAD Adaptive ERP
Yes
SAP Business One
Yes
Tactic
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Elite Dynamics
Founded
2015
Country
United Kingdom
Website
www.elitedynamics.co.uk/elitemanufacturers
Vendor Details
Company Name
Radley Corporation
Founded
1974
Country
United States
Website
www.radley.com/mes-wms-solutions/shop-floor-control/
Product Features
Contact Management
Activity Management
No
Appointment Management
No
Contact Database
No
Contact History
No
Contact Import/Export
No
Customer Pipeline
No
Email Marketing
No
Group Management
No
Interaction Tracking
No
Lead Management
No
Prospecting Tools
No
Sales Pipeline Management
No
Search / Filter
No
Segmentation
No
Shared Contacts
No
Social Media Integration
No
Job Shop
Billing & Invoicing
No
Capacity Management
No
Job Costing
No
Job Tracking
No
Order Management
No
Purchasing
No
Quality Control
No
Quotes / Estimates
No
Scheduling
No
Shipping Management
No
Traceability
No
Work Order Management
No
Lead Management
Activity Tracking
No
Campaign Management
No
Lead Capture
No
Lead Distribution
No
Lead Nurturing
No
Lead Scoring
No
Lead Segmentation
No
Pipeline Management
No
Prospecting Tools
No
Source Tracking
No
Manufacturing
Accounting Integration
No
ERP
No
MES
No
MRP
No
Maintenance Management
No
Purchase Order Management
No
Quality Management
No
Quotes/Estimates
No
Reporting/Analytics
No
Safety Management
No
Shipping Management
No
Transportation Dispatch
Billing & Invoicing
No
Computer Aided Dispatch
No
Customer Database
No
Emergency Dispatch
No
Fuel Management
No
Mileage Tracking
No
Order Management
No
Routing
No
Scheduling
No
Vehicle Tracking
No
Product Features
Job Shop
Billing & Invoicing
No
Capacity Management
No
Job Costing
Yes
Job Tracking
Yes
Order Management
Yes
Purchasing
Yes
Quality Control
Yes
Quotes / Estimates
No
Scheduling
Yes
Shipping Management
Yes
Traceability
Yes
Work Order Management
Yes
Manufacturing
Accounting Integration
Yes
ERP
No
MES
Yes
MRP
No
Maintenance Management
No
Purchase Order Management
No
Quality Management
Yes
Quotes/Estimates
No
Reporting/Analytics
Yes
Safety Management
No
Shipping Management
Yes
Manufacturing Execution
Document Management
No
Forecasting
No
Quality Control
No
Quote Management
No
Resource Management
No
Supplier Management
No
Supply Chain Management
No
Traceability
Yes
Work Order
Contract Management
No
Customer Database
No
Dispatch Management
No
Inventory Control
Yes
Job Management
Yes
Preventive Maintenance
No
Quotes / Estimates
No
Recurring Appointments
No
Routing
No
Scheduling
No
Task Management
Yes