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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Manage and oversee your aftersales and work tickets, ensuring complete transparency throughout the entire process for all customers. Keep track of customer aftersales inquiries while equipping your teams with essential information, enabling them to respond effectively. Minimize the time spent on coordinating your engineers, empowering them to manage their tasks independently on-site, regardless of whether they are connected to the internet. Achieve comprehensive visibility of the customer experience from initial lead to final invoice, maintaining oversight at every stage. Engage with your customers in real-time, utilizing their preferred communication methods whenever necessary. Additionally, collect actionable and reportable data throughout the process. Connect with customers during crucial moments by setting up customizable triggers, which also provide insights into optimal communication strategies and timings. Furthermore, enhance your ability to make prompt and effective business decisions through access to both detailed data analyses and high-level summaries. This holistic approach ensures that you remain responsive to customer needs while driving operational efficiency.

Description

Real-time visibility gives you greater Plant & Shop Floor Control insight. Your data is always accessible through one interface, allowing you to view queued jobs and track completions. - Collect data from PLCs, machines, scales and ovens - View queued jobs, track completions, monitor runtime & print labels - Quickly and easily access data and reports - View job and work order information easily Visibility to work during the process Radley's 40+ year experience can be put to good use! Real-time visibility into your manufacturing processes. This includes the ability to track Work in Process (WIP), increase LABOR efficiency, and calculate MACHINE metrics. Integrate with your ERP, MRP, or other back-end systems or use it as a standalone solution.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Dynamics 365 Yes 
Epicor Kinetic No 
Infor CloudSuite Industrial Enterprise No 
JD Edwards EnterpriseOne No 
Microsoft Power Platform Yes 
QAD Adaptive ERP No 
SAP Business One No 
Tactic No 

Integrations

Microsoft Dynamics 365 Yes 
Epicor Kinetic Yes 
Infor CloudSuite Industrial Enterprise Yes 
JD Edwards EnterpriseOne Yes 
Microsoft Power Platform No 
QAD Adaptive ERP Yes 
SAP Business One Yes 
Tactic Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Elite Dynamics

Founded

2015

Country

United Kingdom

Website

www.elitedynamics.co.uk/elitemanufacturers

Vendor Details

Company Name

Radley Corporation

Founded

1974

Country

United States

Website

www.radley.com/mes-wms-solutions/shop-floor-control/

Product Features

Contact Management

Activity Management No 
Appointment Management No 
Contact Database No 
Contact History No 
Contact Import/Export No 
Customer Pipeline No 
Email Marketing No 
Group Management No 
Interaction Tracking No 
Lead Management No 
Prospecting Tools No 
Sales Pipeline Management No 
Search / Filter No 
Segmentation No 
Shared Contacts No 
Social Media Integration No 

Job Shop

Billing & Invoicing No 
Capacity Management No 
Job Costing No 
Job Tracking No 
Order Management No 
Purchasing No 
Quality Control No 
Quotes / Estimates No 
Scheduling No 
Shipping Management No 
Traceability No 
Work Order Management No 

Lead Management

Activity Tracking No 
Campaign Management No 
Lead Capture No 
Lead Distribution No 
Lead Nurturing No 
Lead Scoring No 
Lead Segmentation No 
Pipeline Management No 
Prospecting Tools No 
Source Tracking No 

Manufacturing

Accounting Integration No 
ERP No 
MES No 
MRP No 
Maintenance Management No 
Purchase Order Management No 
Quality Management No 
Quotes/Estimates No 
Reporting/Analytics No 
Safety Management No 
Shipping Management No 

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch No 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling No 
Vehicle Tracking No 

Product Features

Job Shop

Billing & Invoicing No 
Capacity Management No 
Job Costing Yes 
Job Tracking Yes 
Order Management Yes 
Purchasing Yes 
Quality Control Yes 
Quotes / Estimates No 
Scheduling Yes 
Shipping Management Yes 
Traceability Yes 
Work Order Management Yes 

Manufacturing

Accounting Integration Yes 
ERP No 
MES Yes 
MRP No 
Maintenance Management No 
Purchase Order Management No 
Quality Management Yes 
Quotes/Estimates No 
Reporting/Analytics Yes 
Safety Management No 
Shipping Management Yes 

Manufacturing Execution

Document Management No 
Forecasting No 
Quality Control No 
Quote Management No 
Resource Management No 
Supplier Management No 
Supply Chain Management No 
Traceability Yes 

Work Order

Contract Management No 
Customer Database No 
Dispatch Management No 
Inventory Control Yes 
Job Management Yes 
Preventive Maintenance No 
Quotes / Estimates No 
Recurring Appointments No 
Routing No 
Scheduling No 
Task Management Yes 

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