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Description
Elily serves as a complimentary AI receptionist on WhatsApp, providing round-the-clock responses to client inquiries and seamlessly scheduling appointments directly in your Google Calendar. Operating through your business's designated number via the official WhatsApp Business Platform, it verifies real-time availability before suggesting time slots and transitions to a human representative when necessary. The complimentary plan allows for up to 150 AI responses per month, without any limits on bookings or expiration dates. This ensures that businesses can maintain effective communication while maximizing efficiency.
Description
Nextiva XBert serves as an AI-driven assistant for managing customer interactions, functioning as an answering service, receptionist, and support agent available around the clock to handle calls, texts, chats, and emails. It welcomes callers, responds to inquiries, schedules and reschedules appointments, collects lead information, and addresses common issues independently, escalating matters only when they exceed the AI's capability or involve sensitive topics.
XBert enhances its performance by analyzing your business website, services, operational hours, and frequently asked questions, continually refining its responses based on real user interactions. It integrates voice, text, and chat into a singular conversation thread, ensuring that context is maintained across different communication channels. Constructed on Nextiva's robust enterprise platform, it adheres to compliance standards like PCI DSS, HIPAA, and GDPR, while also providing functionalities such as complete call recording and transcription, along with customizable limits on its operational scope.
Starting at approximately $99 per month for a specified number of AI conversations, XBert can be set up within minutes without the need for any coding skills, making it accessible for a wide range of businesses. Moreover, its adaptability means that it can grow and evolve with your business's needs over time.
API Access
Has API
API Access
Has API
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$15/user/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Srileo Technologies
Founded
2022
Country
India
Website
srileo.com
Vendor Details
Company Name
Nextiva XBert
Founded
2025
Country
United States
Website
www.nextiva.com/products/ai-receptionist