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Average Ratings 0 Ratings
Description
ElevenOS software seamlessly integrates with top-tier network infrastructure to streamline the guest authentication process and optimize Wi-Fi performance on a large scale. For more than 15 years, Eleven has established itself as a frontrunner in managing guest Wi-Fi, garnering the trust of renowned brands that keep millions of visitors connected monthly. With a focus on security, Eleven features WPA2 encrypted connections through the Wi-Fi certified Passpoint® standard. The global cloud infrastructure of ElevenOS is equipped with automatic language and currency translations to cater to diverse users. Known for its high reliability and round-the-clock support, this solution operates effortlessly, allowing for instant Wi-Fi access for guests after a single authentication step without the hassle of portals. Enhancing security further, Passpoint, also recognized as HotSpot 2.0, employs 802.1x for authenticating users onto WPA2 encrypted networks. It ensures that guest and IoT devices are connected securely within a private network tailored to specific accommodations, such as hotel rooms, apartments, or dormitories. Additionally, Personal Area Networks (PANs) are dynamically created upon each connection, enhancing the overall guest experience. This innovative approach not only bolsters security but also simplifies connectivity for a seamless user experience.
Description
MyPlace serves as a guest engagement solution designed specifically for hospitality establishments, enabling them to gather verified guest information, boost the number of five-star reviews, and streamline marketing efforts by transforming routine interactions—such as Wi-Fi logins, QR code scans, and check-ins—into valuable customer insights and actionable data. The platform seamlessly integrates with current Wi-Fi systems from recognized brands like Ubiquiti UniFi, Cisco Meraki, Cambium, and Zyxel, eliminating the need for additional hardware and introducing a customizable branded captive portal that allows guests to log in using their email or social media accounts while simultaneously capturing and authenticating email addresses and demographic information in real time for effective marketing list creation. Additionally, MyPlace features Wi-Fi marketing tools that synchronize guest engagement with various CRMs and marketing platforms, including Mailchimp, HubSpot, Klaviyo, Salesforce, Zapier, among others, facilitating the automatic execution of marketing campaigns. Moreover, it encompasses a reputation management tool that aggregates reviews, utilizes advanced AI-driven responses, and directs positive feedback to public platforms, ensuring that hospitality venues maintain a strong online presence. This comprehensive approach to guest engagement significantly enhances both guest experiences and operational efficiency.
API Access
Has API
API Access
Has API
Integrations
Cisco Meraki
Constant Contact
Facebook
Hive
HubSpot CRM
Klaviyo
Mailchimp
Salesforce
UniFi Identity
Zapier
Integrations
Cisco Meraki
Constant Contact
Facebook
Hive
HubSpot CRM
Klaviyo
Mailchimp
Salesforce
UniFi Identity
Zapier
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$49 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Eleven
Founded
2002
Country
United States
Website
www.elevensoftware.com
Vendor Details
Company Name
MyPlace
Founded
2017
Country
Ireland
Website
myplace.app/
Product Features
WiFi Marketing
Automated Emails
Branded Splash Page
Customer Analytics
Data Export
Data Privacy Compliance
Lead Capture
Location Heatmaps
Loyalty Program
Review Platform Integration
SMS Marketing
Social Media Integration
Surveys
Time Limited WiFi
Trigger Campaigns
Product Features
WiFi Marketing
Automated Emails
Branded Splash Page
Customer Analytics
Data Export
Data Privacy Compliance
Lead Capture
Location Heatmaps
Loyalty Program
Review Platform Integration
SMS Marketing
Social Media Integration
Surveys
Time Limited WiFi
Trigger Campaigns