Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ElevenOS software seamlessly integrates with top-tier network infrastructure to streamline the guest authentication process and optimize Wi-Fi performance on a large scale. For more than 15 years, Eleven has established itself as a frontrunner in managing guest Wi-Fi, garnering the trust of renowned brands that keep millions of visitors connected monthly. With a focus on security, Eleven features WPA2 encrypted connections through the Wi-Fi certified Passpoint® standard. The global cloud infrastructure of ElevenOS is equipped with automatic language and currency translations to cater to diverse users. Known for its high reliability and round-the-clock support, this solution operates effortlessly, allowing for instant Wi-Fi access for guests after a single authentication step without the hassle of portals. Enhancing security further, Passpoint, also recognized as HotSpot 2.0, employs 802.1x for authenticating users onto WPA2 encrypted networks. It ensures that guest and IoT devices are connected securely within a private network tailored to specific accommodations, such as hotel rooms, apartments, or dormitories. Additionally, Personal Area Networks (PANs) are dynamically created upon each connection, enhancing the overall guest experience. This innovative approach not only bolsters security but also simplifies connectivity for a seamless user experience.
Description
MyPlace serves as a guest engagement solution designed specifically for hospitality establishments, enabling them to gather verified guest information, boost the number of five-star reviews, and streamline marketing efforts by transforming routine interactions—such as Wi-Fi logins, QR code scans, and check-ins—into valuable customer insights and actionable data. The platform seamlessly integrates with current Wi-Fi systems from recognized brands like Ubiquiti UniFi, Cisco Meraki, Cambium, and Zyxel, eliminating the need for additional hardware and introducing a customizable branded captive portal that allows guests to log in using their email or social media accounts while simultaneously capturing and authenticating email addresses and demographic information in real time for effective marketing list creation. Additionally, MyPlace features Wi-Fi marketing tools that synchronize guest engagement with various CRMs and marketing platforms, including Mailchimp, HubSpot, Klaviyo, Salesforce, Zapier, among others, facilitating the automatic execution of marketing campaigns. Moreover, it encompasses a reputation management tool that aggregates reviews, utilizes advanced AI-driven responses, and directs positive feedback to public platforms, ensuring that hospitality venues maintain a strong online presence. This comprehensive approach to guest engagement significantly enhances both guest experiences and operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Cisco Meraki
No
Constant Contact
No
Facebook
No
Hive
No
HubSpot CRM
No
Klaviyo
No
Mailchimp
No
Salesforce
No
UniFi Identity
No
Zapier
No
Integrations
Cisco Meraki
Yes
Constant Contact
Yes
Facebook
Yes
Hive
Yes
HubSpot CRM
Yes
Klaviyo
Yes
Mailchimp
Yes
Salesforce
Yes
UniFi Identity
Yes
Zapier
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$49 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Eleven
Founded
2002
Country
United States
Website
www.elevensoftware.com
Vendor Details
Company Name
MyPlace
Founded
2017
Country
Ireland
Website
myplace.app/
Product Features
WiFi Marketing
Automated Emails
No
Branded Splash Page
No
Customer Analytics
No
Data Export
No
Data Privacy Compliance
No
Lead Capture
No
Location Heatmaps
No
Loyalty Program
No
Review Platform Integration
No
SMS Marketing
No
Social Media Integration
No
Surveys
No
Time Limited WiFi
No
Trigger Campaigns
No
Product Features
WiFi Marketing
Automated Emails
No
Branded Splash Page
No
Customer Analytics
No
Data Export
No
Data Privacy Compliance
No
Lead Capture
No
Location Heatmaps
No
Loyalty Program
No
Review Platform Integration
No
SMS Marketing
No
Social Media Integration
No
Surveys
No
Time Limited WiFi
No
Trigger Campaigns
No