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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ElevenOS software seamlessly integrates with top-tier network infrastructure to streamline the guest authentication process and optimize Wi-Fi performance on a large scale. For more than 15 years, Eleven has established itself as a frontrunner in managing guest Wi-Fi, garnering the trust of renowned brands that keep millions of visitors connected monthly. With a focus on security, Eleven features WPA2 encrypted connections through the Wi-Fi certified Passpoint® standard. The global cloud infrastructure of ElevenOS is equipped with automatic language and currency translations to cater to diverse users. Known for its high reliability and round-the-clock support, this solution operates effortlessly, allowing for instant Wi-Fi access for guests after a single authentication step without the hassle of portals. Enhancing security further, Passpoint, also recognized as HotSpot 2.0, employs 802.1x for authenticating users onto WPA2 encrypted networks. It ensures that guest and IoT devices are connected securely within a private network tailored to specific accommodations, such as hotel rooms, apartments, or dormitories. Additionally, Personal Area Networks (PANs) are dynamically created upon each connection, enhancing the overall guest experience. This innovative approach not only bolsters security but also simplifies connectivity for a seamless user experience.

Description

Hotelinking represents the pioneering suite of tools that is entirely contactless for the hospitality industry, aimed at transforming the guest experience into a digital format. Among its offerings is AutoCheckin, an innovative online check-in system that empowers guests to register remotely from any device they choose. This fully automated process eliminates the need for interaction with reception staff, allowing guests to scan their passports, sign necessary documents, settle bills, choose rooms, and complete check-out—all without requiring an app download. It efficiently supports travelers with bookings from various sources, including direct websites, tour operators, and online travel agencies, thereby significantly lightening the workload at the front desk. Moreover, Hotelinking's Captive WiFi Portal collects valuable data that helps hotels stay in continuous communication with their guests and better understand their preferences. By utilizing automated features, hotels can streamline thousands of reservations, enhance their branding efforts, boost guest satisfaction, and elevate their online reputation. As a result, Hotelinking not only transforms operational efficiency but also fosters a deeper connection between hotels and their guests.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Apple Pay
Avalon
Cisco Meraki
Google Pay
GuestCentric
HubSpot CRM
HubSpot Customer Platform
Impala
M-PESA
M3
Mailchimp
MasterYield
OPERA Cloud PMS
PAYCOMET
STAY
Salesforce
SurvOPT
UniFi WiFi
Winhotel
YieldPlanet

Integrations

Apple Pay
Avalon
Cisco Meraki
Google Pay
GuestCentric
HubSpot CRM
HubSpot Customer Platform
Impala
M-PESA
M3
Mailchimp
MasterYield
OPERA Cloud PMS
PAYCOMET
STAY
Salesforce
SurvOPT
UniFi WiFi
Winhotel
YieldPlanet

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Eleven

Founded

2002

Country

United States

Website

www.elevensoftware.com

Vendor Details

Company Name

Hotelinking

Founded

2016

Country

Spain

Website

www.hotelinking.com

Product Features

WiFi Marketing

Automated Emails
Branded Splash Page
Customer Analytics
Data Export
Data Privacy Compliance
Lead Capture
Location Heatmaps
Loyalty Program
Review Platform Integration
SMS Marketing
Social Media Integration
Surveys
Time Limited WiFi
Trigger Campaigns

Alternatives

Alternatives

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