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support

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Description

Surpass Your Enrollment Goals. Smart admissions CRM to personalize, data-driven higher-ed recruitment. No matter what strategy you use to attract students, effective communication is essential. This module does exactly that. It's a good indicator of how easy or difficult it will be to navigate the admissions process. Make a good first impression. Start your campus visit online. You can make everything seamless, from open houses for undergraduates to webinars about graduate programs to counselors' high school visits. Personalized content and individual interactions are key to helping admits make the right decision. Both can be delivered with ease. These are prerequisites to effective recruitment and the heart of the system. Create custom request-for-information, sign-up, and other lead-generating forms. Then publish them to your website or landing pages.

Description

Students are at risk of not receiving the support and advising they need due to tight budgets and overworked staff. AI-driven technology allows staff to engage all students so schools can stand out from the rest and improve student outcomes. Administrators must be creative in order to remain competitive in today's market. Scalable AI technology can help you free up your staff to do what they love best. Personalized text campaigns can be used to increase admissions. Leaders and advocates for student success will benefit from these best practices and insights. In one click, you can transform your bot into a real person. Staff can be empowered to be present even in these difficult times. Advisors can use AI to provide immediate, effective guidance.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Zoom Yes 
Caldera No 
Ellucian Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Jenzabar Yes 
Microsoft Teams No 
Oracle Cloud Infrastructure No 
Salesforce No 
Stripe Yes 
Workday Student Yes 
Zapier Yes 
Zendesk No 

Integrations

Zoom Yes 
Caldera Yes 
Ellucian No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Jenzabar No 
Microsoft Teams Yes 
Oracle Cloud Infrastructure Yes 
Salesforce Yes 
Stripe No 
Workday Student No 
Zapier No 
Zendesk Yes 

Pricing Details

$20K/year
Unlimited users and contacts. Included implementation, SIS integration, and training.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Element451

Founded

2017

Country

United States

Website

element451.com

Vendor Details

Company Name

Ocelot

Founded

2003

Country

United States

Website

www.ocelotbot.com

Product Features

Admissions and Enrollment

Application Management Yes 
Assessment Management Yes 
Candidate Management Yes 
Colleges / Universities Yes 
Evaluation Management Yes 
Fee Management Yes 
Financial Aid Management Yes 
Forms Management Yes 
K-12 Yes 
Recruiting Management Yes 
Scoring Yes 
Self Service Portal Yes 

Student Engagement Platform

Communication Tools Yes 
Community Management No 
Event Calendar Yes 
Higher Education Yes 
Interactive Learning No 
K-12 No 
Location Tracking Yes 
Mobile App No 
Orientation Management Yes 
Polls / Voting Yes 
Safety Management No 
Student Group Management No 

Product Features

Admissions and Enrollment

Application Management Yes 
Assessment Management No 
Candidate Management Yes 
Colleges / Universities Yes 
Evaluation Management No 
Fee Management No 
Financial Aid Management Yes 
Forms Management No 
K-12 No 
Recruiting Management Yes 
Scoring No 
Self Service Portal No 

Alumni Management

Event Management Yes 
Fundraising Management Yes 
Jobs Board No 
Mailing List Management No 
Member Accounts No 
Member Communities No 
Member Directory No 
Member Portal No 
Membership Management No 
Website Management No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages Yes 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot Yes 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Higher Education

Admissions Management Yes 
Alumni Management Yes 
Assessment Management No 
Curriculum Management No 
Faculty / Staff Management No 
Financial Aid Management Yes 
Fundraising Management Yes 
Housing Management Yes 
Scheduling No 
Student Information / Records Yes 
Student Portal No 

Live Chat

Canned Responses No 
Customizable Branding Yes 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking No 

Student Engagement Platform

Communication Tools No 
Community Management Yes 
Event Calendar No 
Higher Education Yes 
Interactive Learning No 
K-12 No 
Location Tracking No 
Mobile App No 
Orientation Management No 
Polls / Voting No 
Safety Management No 
Student Group Management No 

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