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Description
Whether you are utilizing your EMR’s patient portal, your own digital entry point, or communicating via phone and email, Elaborate can seamlessly integrate into any operational workflow and technological framework. Our innovative technology harnesses your patient's detailed medical history, which encompasses previous results, diagnoses, demographics, and medications, in conjunction with your practice-specific clinical guidelines to identify critical findings and outline essential next steps. Integrated into both the clinician's EMR and the patient portal, Elaborate stands out as the sole solution available that adopts a preventive strategy for managing inbasket communications, effectively eliminating urgent patient inquiries and significantly reducing administrative burdens on practitioners each week. By employing our unique deterministic clinical ruleset, more than 90% of the narratives generated by Elaborate require no adjustments from clinical users. After just a few weeks post-launch, you can anticipate a 36% decrease in time spent managing inboxes for practitioners, along with an impressive patient satisfaction rate of 92%. Additionally, this solution not only enhances workflow efficiency but also contributes to improved patient outcomes through timely interventions and follow-ups.
Description
Syllable infuses empathy, transparency, and intelligence into every patient interaction beyond the hospital setting. In 2020, the platform engaged with 45 million individuals across the United States via text and chat, addressing inquiries related to appointments, primary care, specialty care, and the COVID-19 pandemic. Through voice automation, Syllable facilitated 4 million patient encounters, providing access to a network of 21,645 physicians. This leading solution for health system call centers not only empowers patients but also alleviates operational challenges for healthcare providers. By eliminating communication obstacles, Syllable ensures that patients receive the care they require promptly. Nowadays, patients not only deserve but also anticipate a seamless and agile healthcare journey. Unfortunately, they frequently find themselves navigating a complex web of call transfers, extended hold times, and cumbersome websites just to reach the care they need. Syllable collaborates with many of the nation's largest and most esteemed healthcare organizations to enhance this experience. In doing so, the platform aims to revolutionize patient access to healthcare services for everyone involved.
API Access
Has API
API Access
Has API
Integrations
DrChrono
NextGen Healthcare EHR
eClinicalWorks
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Elaborate
Country
United States
Website
www.elaborate.com
Vendor Details
Company Name
Syllable
Country
United States
Website
syllable.ai/
Product Features
HIPAA Compliance
Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management
Product Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
