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Description
With Ekoma, you can enhance your sales and cultivate your community by utilizing loyalty, referral, and VIP programs, all through a powerful Incentive Marketing Platform. Customers who make repeat purchases are known to refer 50% more individuals, with those referrals being four times more inclined to make a purchase due to their trust in your brand. Furthermore, customers gained through referrals exhibit greater loyalty, as indicated by a higher Net Promoter Score (NPS), tend to spend more (reflected in increased Lifetime Value (LTV) and Average Order Value (AOV)), and are likely to refer additional customers. By focusing your marketing efforts on your existing clientele, you can target individuals who are more predisposed to making future purchases. Reward your customers with points and incentives both prior to and following their purchases, encouraging them to return and utilize those rewards. Ekoma offers two integrated modules designed to foster a rich customer experience centered around loyalty and advocacy, ensuring that your brand thrives in the long run. This holistic approach not only strengthens customer relationships but also enhances overall brand perception in the marketplace.
Description
Get the complimentary merchant application to receive instant payment alerts, allowing you to generate and display your ZapCode or share your ZapLink for customers to conveniently pay through Zapper. This app caters to merchants using both tablets and smartphones. Each time a customer makes a payment, they become part of your growing community. By utilizing the Zapper Merchant Portal, you can access comprehensive information about your customers and transactions, making it easy to entice them back with attractive vouchers and acknowledge their loyalty. Design personalized voucher campaigns that not only attract new clientele but also motivate existing customers to return through various incentives, discounts, and savings. A little appreciation can significantly enhance customer retention. Maintain a devoted customer base and influence their spending habits by rewarding your Zapper community with digital loyalty cards available in the app. You can tailor your campaigns according to the frequency of visits, total spending, or even specific items purchased. Draw in new customers to your establishment and watch your business flourish!
API Access
Has API
API Access
Has API
Pricing Details
$29 per month
Free Trial
Free Version
Pricing Details
$13.21 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ekoma
Country
United States
Website
ekoma.io
Vendor Details
Company Name
Zapper
Founded
2012
Country
South Africa
Website
www.zapper.com/accept-payments
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Product Features
Payment Processing
ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture
