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Average Ratings 4 Ratings

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support

Description

With Ekoma, you can enhance your sales and cultivate your community by utilizing loyalty, referral, and VIP programs, all through a powerful Incentive Marketing Platform. Customers who make repeat purchases are known to refer 50% more individuals, with those referrals being four times more inclined to make a purchase due to their trust in your brand. Furthermore, customers gained through referrals exhibit greater loyalty, as indicated by a higher Net Promoter Score (NPS), tend to spend more (reflected in increased Lifetime Value (LTV) and Average Order Value (AOV)), and are likely to refer additional customers. By focusing your marketing efforts on your existing clientele, you can target individuals who are more predisposed to making future purchases. Reward your customers with points and incentives both prior to and following their purchases, encouraging them to return and utilize those rewards. Ekoma offers two integrated modules designed to foster a rich customer experience centered around loyalty and advocacy, ensuring that your brand thrives in the long run. This holistic approach not only strengthens customer relationships but also enhances overall brand perception in the marketplace.

Description

A comprehensive loyalty program is a powerful tool for businesses seeking to enhance customer engagement, drive repeat purchases, and foster brand loyalty. When integrated with a Wallet and Promotion as a Service (WaPaS) platform, businesses can leverage the combined benefits of digital wallets, customer engagement strategies, and multi-level marketing (MLM) to create a dynamic ecosystem that incentivizes and rewards customer behavior. Loyalty Program: A loyalty program is a structured marketing strategy designed to encourage customers to make repeat purchases and engage with a brand on an ongoing basis. Customer Engagement: Customer engagement refers to the interactions and experiences that customers have with a brand throughout their lifecycle. Multi-Level Marketing (MLM): Multi-level marketing, also known as network marketing or referral marketing, is a business model that relies on independent distributors or affiliates to promote and sell products or services to their networks.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Shopify
WooCommerce

Integrations

Shopify
WooCommerce

Pricing Details

$29 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Ekoma

Country

United States

Website

ekoma.io

Vendor Details

Company Name

WaPaS

Founded

2018

Country

India

Website

wapas.io

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Product Features

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