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Description
With Ekoma, you can enhance your sales and cultivate your community by utilizing loyalty, referral, and VIP programs, all through a powerful Incentive Marketing Platform. Customers who make repeat purchases are known to refer 50% more individuals, with those referrals being four times more inclined to make a purchase due to their trust in your brand. Furthermore, customers gained through referrals exhibit greater loyalty, as indicated by a higher Net Promoter Score (NPS), tend to spend more (reflected in increased Lifetime Value (LTV) and Average Order Value (AOV)), and are likely to refer additional customers. By focusing your marketing efforts on your existing clientele, you can target individuals who are more predisposed to making future purchases. Reward your customers with points and incentives both prior to and following their purchases, encouraging them to return and utilize those rewards. Ekoma offers two integrated modules designed to foster a rich customer experience centered around loyalty and advocacy, ensuring that your brand thrives in the long run. This holistic approach not only strengthens customer relationships but also enhances overall brand perception in the marketplace.
Description
A customer loyalty application simplifies the process for businesses to implement rewards, cashback, and campaigns aimed at encouraging repeat customers without needing intricate setup or technical expertise.
This tool is particularly beneficial for grocery stores, clothing retailers, salons, and various other enterprises, as it allows for easier management of loyalty through customer profiles, reward systems, WhatsApp communication, targeted segmentation, and detailed reporting.
Fydo serves as a customer loyalty platform designed to assist businesses in rewarding their patrons, enhancing engagement, and boosting the frequency of visits and overall sales, facilitating the journey from initial transaction to repeat purchase.
The key steps involved include capturing transaction data, rewarding customers, fostering relationships, communicating via WhatsApp, analyzing behavior, and launching targeted retention campaigns.
If you are in search of a no-cost customer loyalty application to support your business, Fydo enables retailers, shop owners, grocery outlets, clothing boutiques, salons, restaurants, and other enterprises to cultivate customer loyalty through a combination of rewards, cashback offers, WhatsApp outreach, and initiatives to engage repeat customers effectively.
With its user-friendly features and robust capabilities, Fydo empowers businesses to not only retain customers but also to understand their needs better, promoting a loyal customer base for sustained growth.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Shopify
WooCommerce
Pricing Details
$29 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ekoma
Country
United States
Website
ekoma.io
Vendor Details
Company Name
Fydo
Country
India
Website
fydo.in/
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
