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Description
With Ekoma, you can enhance your sales and cultivate your community by utilizing loyalty, referral, and VIP programs, all through a powerful Incentive Marketing Platform. Customers who make repeat purchases are known to refer 50% more individuals, with those referrals being four times more inclined to make a purchase due to their trust in your brand. Furthermore, customers gained through referrals exhibit greater loyalty, as indicated by a higher Net Promoter Score (NPS), tend to spend more (reflected in increased Lifetime Value (LTV) and Average Order Value (AOV)), and are likely to refer additional customers. By focusing your marketing efforts on your existing clientele, you can target individuals who are more predisposed to making future purchases. Reward your customers with points and incentives both prior to and following their purchases, encouraging them to return and utilize those rewards. Ekoma offers two integrated modules designed to foster a rich customer experience centered around loyalty and advocacy, ensuring that your brand thrives in the long run. This holistic approach not only strengthens customer relationships but also enhances overall brand perception in the marketplace.
Description
Transforming new patrons into consistent visitors while ensuring that regulars return frequently can be achieved through enticing loyalty benefits. Establish a devoted customer community that frequents your establishment and maintains steady sales by leveraging customer data to tailor unique experiences. The FreeKwent system operates entirely in a digital format, eliminating the need for customers to carry or swipe physical cards. Our loyalty program can be tailored to reflect your brand’s identity, allowing you to design offers, rewards, and discounts that fit your specifications. By integrating our loyalty program with your restaurant’s point of sale system, you can efficiently monitor customers’ purchases, distribute rewards, gifts, and manage points or redemptions seamlessly. Customers can easily enroll using their mobile numbers or email addresses to start enjoying loyalty perks. Members have the convenience of checking their account status or redeeming offers through our website or mobile app. Moreover, FreeKwent supports various loyalty options, including monetary incentives and visit frequency, which motivate your customers to remain engaged with the program over time. This comprehensive approach not only enhances customer satisfaction but also fosters long-term relationships that benefit your business’s growth.
API Access
Has API
API Access
Has API
Integrations
Shopify
WooCommerce
Pricing Details
$29 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ekoma
Country
United States
Website
ekoma.io
Vendor Details
Company Name
mKonnekt
Country
United States
Website
www.mkonnekt.com/freekwent-restaurant-loyalty-program/
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
