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Average Ratings 40 Ratings

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support

Description

Are you ready to expand your business? Meet the EFFORT platform for service business management. It combines industry best practices to help you streamline processes that meet with time-critical and location-sensitive requirements. It is used by the world's leading service companies. To improve your productivity, EFFORT provide a better customer experience, lower costs, and manage your business more easily. EFFORT is powerful yet easy to use, combining scheduling, dispatch, invoicing, sales, marketing, reporting, and more, EFFORT has helped a growing number of extraordinary service companies—like L & T, Siemens, IBIBO, Mahindra Finance, Home Credit IB Group and many more - these companies achieving incredible business results. EFFORT is a flexible and highly customizable solution that has been used across industries for all work processes which and manage your entire field operations in a few clicks! It is being used by 150+ customers across 10 countries with over 50000 users. Each day over 2 million activities are being performed on the platform

Description

Built by a small business for small businesses, Flowlens delivers end-to-end business management software designed specifically to meet the needs of SME manufacturers. Use Flowlens to support your growth as you add customers, suppliers, stock and scale to your manufacturing business, From purchasing to sales to stock management, production and quality control, Flowlens integrates seamlessly with cloud accounting applications, ends data entry duplication and empowers you with full supply chain visibility across your manufacturing business.  Optimise productivity. Whether you’re looking to replace paper and Excel based processes or older legacy systems, implementing Flowlens provides you with a proven pathway to boosting profitability and establishing data integration across your business functions.  Deliver financial visibility across your supply chain. Connect Flowlens with your accounting applications, and you’ll remove data double entry between functions and establish full online reporting visibility across all your operations.  Enhance stock control. Pinpoint your near and long term materials requirements through Flowlens capacity planning and multi-level BOM management.  Drive supplier management. Move your supplier management processes online with Flowlens. Simplify and streamline supplier negotiations and maximise your cost and quality position through Flowlens RFQ management functionality.  Engage online with your customers and secure more business. Use Flowlens CRM functionality to ensure you remain ahead of the competition when engaging with your customers. Miss nothing and follow up on all sales opportunities in real time.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Mailchimp No 
QuickBooks Online No 
QuickBooks Online Advanced No 
Sage 50 No 
Xero No 

Integrations

Mailchimp Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Sage 50 Yes 
Xero Yes 

Pricing Details

$599/user
Free Trial Yes 
Free Version No 

Pricing Details

£39/user/month
Flowlens Ten User Starter Pack Year One subscription includes:

Annual full functionality access
Unlimited SKUs
Hosting
Implementation & data migration
Training and change management
Support and maintenance
Unlimited BOMs
Batch tracking
Serial numbering and tracking
Multi-factor authentication.

Year One Flowlens Total Cost of Ownership: £7,760

Year Two Flowlens Total Cost of Ownership: £2,870
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

EFFORT

Country

India

Website

geteffort.com

Vendor Details

Company Name

Flowlens

Founded

2006

Country

United Kingdom

Website

flowlens.com

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration No 
Process Change Tracking No 
Process Mapping No 
Process Modeling & Design No 
Visual Workflow Management No 

Remote Work

Collaboration No 
Credential Management No 
Electronic Signature No 
Employee Monitoring No 
Live Chat No 
Meeting Management No 
Project Management No 
Remote Access No 
Remote Support No 
Screen Sharing No 
Softphone No 
Task Management No 
Time Zone Tracking No 
Video Chat No 
Web Conferencing No 

Workflow Management

Access Controls/Permissions No 
Approval Process Control No 
Business Process Automation No 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow No 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access No 
No-Code No 
Task Management No 
Third Party Integrations No 
Workflow Configuration No 

Product Features

After-Sales Service

Flowlens Service Management connects the equipment you dispatch with its serial number, original bill of materials (BOM), and manufacturing history. This allows you to quickly identify the appropriate spare part when a customer reaches out, and review any prior work completed. You can monitor service tasks, job cards, tickets, and labor expenses associated with each product. This solution is specifically designed for manufacturers that produce and maintain their own equipment, rather than being an afterthought generic helpdesk. Service Management functions as an additional module within the Flowlens platform.

Batch Tracking

Flowlens meticulously logs batch and lot numbers upon receipt of inventory, while also documenting serial numbers for completed products and essential components. Each job is linked to specific batches and serials, enabling you to track a finished product back to its individual parts and suppliers, or trace forward from a supplier's batch to all the units it influenced. The system accommodates unit-of-measure conversions for purchasing in bulk and utilizing single items. Additionally, inspections of incoming goods and instances of non-conformance are integrated into the workflow, eliminating the need for separate documentation and ensuring that valuable insights remain directly associated with the tasks at hand.

Bill of Materials (BOM)

Flowlens specializes in managing complex, hierarchical Bill of Materials (BOMs). Each sub-assembly is assigned a distinct part number and follows its unique workflow, ultimately contributing to the overall parent job card. Customers often work with BOMs containing more than 1,500 lines. The platform allows for easy imports from spreadsheets or CAD files, supports multiple suppliers for each part, tracks revisions, and enables real-time modifications to parts on an active job if changes occur during the build process. By employing standardized templates for frequently produced items, the Cap Coder streamlined its operations, reducing its BOMs from 48,000 to 24,000. BOMs are seamlessly integrated with job cards, purchasing, and inventory management, while batch and serial tracking extends through to the service phase.

Inventory Control

Flowlens offers a comprehensive inventory management solution that allows users to monitor stock by location using various costing methods such as FIFO, LIFO, or average costing. It supports an unlimited number of parts and SKUs, alongside built-in traceability for both batch and serial numbers. The platform features a real-time shortage report that generates purchase requests based on unfulfilled job cards and sales orders while adhering to supplier minimum order quantities and pack-size conversions. Additionally, it automatically pre-fills purchase orders, providing clarity on what items need to be ordered and which are already accounted for. Incoming goods inspections facilitate quality control upon arrival, and stock is allocated according to specific job requirements. Tailored for manufacturers of devices, equipment, and machinery, Flowlens ensures that inventory is linked to the corresponding builds. Furthermore, purchase and stock ledgers can seamlessly integrate with accounting software such as Xero, QuickBooks, or Sage 50.

Allocation Yes 
Barcoding Yes 
Cost Tracking Yes 
Forecasting Yes 
Item Management Yes 
Order Management Yes 
Procurement Management Yes 
Reorder Management Yes 
SKU / UPC Codes Yes 
Serial Number Tracking Yes 
Supplier Management Yes 

Manufacturing

Flowlens offers a cloud-based manufacturing solution tailored for small and medium-sized enterprises that specialize in creating intricate devices, equipment, and machinery based on customer orders. The software seamlessly manages multi-level bills of materials (BOMs), sub-assemblies, job costing, procurement, inventory management, production oversight, quality data collection, and sales/service operations within a single platform, eliminating the need for spreadsheets, shared drives, and various disconnected tools. Users can easily add or replace components directly on an active job card, while recurring projects can be initiated using predefined templates. Flowlens integrates smoothly with accounting software such as Xero, QuickBooks, and Sage 50. A specialized implementation team in the UK is available to assist with setup, data migration, and user training. The basic package starts at £479+VAT per month, accommodating 4 office users and 2 production users.

Accounting Integration Yes 
ERP Yes 
MES Yes 
MRP Yes 
Maintenance Management No 
Purchase Order Management Yes 
Quality Management Yes 
Quotes/Estimates Yes 
Reporting/Analytics Yes 
Safety Management Yes 
Shipping Management No 

Manufacturing ERP

Flowlens is intentionally designed not to be a typical ERP system. Instead, it focuses specifically on the manufacturing and after-sales aspects of operations, offering comprehensive tools for managing BOMs, procurement, inventory, production, quality control, sales orders, and service management. Financial management remains within your existing accounting software, seamlessly integrating with Xero and QuickBooks (with Sage 50 available as an option), ensuring that customer, supplier, invoice, and ledger information is synchronized without the need for manual data entry. For instance, Cap Coder, a manufacturer of capping and filling machinery, experienced a reduction in spare parts and sales order processing time by 18 to 20% after consolidating their operations from two separate systems into one. Flowlens is ideal for expanding manufacturers with a workforce of up to approximately 100 employees.

Manufacturing Execution

Flowlens dissects each task into distinct workflow stages, each associated with specific personnel, equipment, operational guidelines, and material requirements. Operators can access their assignments through a tablet app on the shop floor, where they can track time, document quality metrics, and finalize their tasks. Managers have real-time visibility into the production schedule, allowing them to monitor which items are on schedule, currently being worked on, or overdue. As components are utilized and products are assembled, batch and serial numbers are logged, ensuring traceability from incoming goods to the final output. This step-by-step management is integrated within the same platform that handles your bill of materials, inventory, and sales orders, eliminating the need for a separate manufacturing execution system (MES).

Document Management Yes 
Forecasting Yes 
Quality Control Yes 
Quote Management Yes 
Resource Management Yes 
Supplier Management Yes 
Supply Chain Management Yes 
Traceability Yes 

MRP

Flowlens offers a real-time materials planning solution based on verified demand. Job cards, sales orders, and warehouse requests contribute to an ongoing shortage report, eliminating unexpected supply gaps. The system automatically breaks down multi-level BOMs, ensuring that each sub-assembly has its own workflow linked to the main job. Purchase orders are generated with identified shortages in mind while adhering to supplier minimum order requirements. It accurately monitors actual labor and material expenses for each project, utilizing FIFO or average costing methods. Tailored for small to medium-sized manufacturers that produce intricate products on demand, Flowlens is not a scaled-down version of enterprise software. The foundational platform starts at £479 plus VAT per month.

Bills of Material Yes 
Compliance Management Yes 
Document Management Yes 
Forecasting Yes 
Formula Management No 
Inventory Management Yes 
Order Management Yes 
Process Manufacturing Yes 
Product Configurator Yes 
Production Scheduling Yes 
Quality Control Yes 
Quality Management Yes 
Quote Management Yes 
Reporting/Analytics Yes 
Resource Management Yes 
Safety Management Yes 
Supplier Management Yes 
Supply Chain Management Yes 

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