Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Originally, Efficient App was solely focused on debt collection, requiring considerable manual effort for many processes. However, following a significant upgrade, it now boasts comprehensive Customer Relationship Management (CRM) capabilities. Just like in the past, Efficient App enables InterStation agents and back-office personnel to track accounts from the initiation of a claim all the way through to its resolution. Both customers and agents can easily monitor each stage of the process. With the new enhancements, a majority of tasks are now automated, minimizing the potential for oversights or mistakes. For example, all incoming and outgoing emails—whether from the debtor, agent, customer, or a third party—are automatically organized and stored in the relevant account along with appropriate notes. Additionally, when an action is initiated that demands attention from one or more individuals, it automatically updates their personal calendars with the necessary task and its deadline, ensuring everyone stays informed and accountable. This transformation not only streamlines operations but also significantly improves communication and efficiency within the team.

Description

Our innovative form adapts automatically for each individual client, significantly alleviating the stress and overwhelm often linked to high-stakes forms. We incorporate customized lifestyle inquiries to gather essential data, such as information on debt and repayment of arrears. Our distinctive AI assistant not only transcribes income and spending categories from conversations in real time but also provides answers to queries and completes the form itself. This is the only AI solution capable of comprehending natural language without requiring users to adjust their communication style, and it is accessible round the clock. We collect more comprehensive data than human representatives, allow for immediate document uploads, and utilize external benchmarks to prevent mistakes and fraudulent activity. Every client experiences a uniform process, and the same tool can be operated by human agents, which minimizes the need for extensive training, ongoing supervision, and quality assurance checks. Overall, this seamless integration of technology enhances the efficiency and accuracy of the data collection process.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

InterStation Debt Collections

Founded

1998

Country

Switzerland

Website

www.inter-station.com

Vendor Details

Company Name

Inicio AI

Founded

2020

Country

United Kingdom

Website

inicio.ai/

Product Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Product Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Alternatives

Alternatives

Efficient App Reviews

Efficient App

InterStation Debt Collections
Nova Reviews

Nova

Tietoevry
ti3.co Reviews

ti3.co

Captira Analytical
Debtpack Reviews

Debtpack

DebtManager
CARM-Pro Reviews

CARM-Pro

Intelligent Banking Solutions