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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Edra serves as an AI-driven automation platform that comprehensively understands a business's actual operations, transforming existing operational data into actionable insights that AI agents can utilize. Rather than depending on teams to document processes through interviews and workshops, Edra analyzes tickets, logs, and messages to reverse-engineer workflows, compiling them into a structured library of executable knowledge. This effortless discovery process grants teams a clear view of their work practices across current systems. Subsequently, Edra translates that knowledge into easily understandable playbooks that outline the automation rules, enabling users to review, modify, and take ownership of the instructions prior to deploying AI agents within their familiar platforms. The platform is explicitly designed to prevent opaque automation, ensuring that the knowledge and guidelines that drive the agents remain transparent and manageable for users. Through this approach, Edra empowers organizations to streamline their operations while retaining control over the automation process.

Description

OpenText Aviator offers a comprehensive suite of AI-driven solutions integrated within its platforms, designed to assist organizations in streamlining tasks, accessing information, generating content, and expediting decision-making by leveraging reliable business data. By merging agentic AI with advanced information management, it enables artificial intelligence to comprehend an organization's unique content, workflows, systems, policies, and objectives. The Content Aviator acts as an intelligent assistant for conversational search, summarization, and knowledge-driven tasks. Meanwhile, DevOps Aviator enhances the speed of application delivery, development, and automated software testing processes. Experience Aviator empowers marketing and customer success teams to craft contextual and personalized communications through generative AI. Additionally, Fax Aviator efficiently extracts information from incoming faxes, directs them appropriately, fills out forms and databases, and initiates workflows without manual intervention. Furthermore, Service Management Aviator assists users, service agents, and IT personnel in swiftly locating answers to their inquiries. This integration of AI into various business functions highlights OpenText’s commitment to fostering innovation and efficiency within organizations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Jira Yes 
Microsoft Outlook Yes 
OpenText Aviator Platform No 
OpenText Aviator Studio No 
OpenText DevOps Aviator No 
OpenText Experience Aviator No 
OpenText Service Management Aviator No 
Salesforce Yes 
ServiceNow Yes 
Zendesk Yes 

Integrations

Jira No 
Microsoft Outlook No 
OpenText Aviator Platform Yes 
OpenText Aviator Studio Yes 
OpenText DevOps Aviator Yes 
OpenText Experience Aviator Yes 
OpenText Service Management Aviator Yes 
Salesforce No 
ServiceNow No 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Edra

Founded

2024

Country

United States

Website

edra.ai/

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

www.opentext.com/aviator-ai

Product Features

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Alternatives

Alternatives

CREAO Reviews

CREAO

CREAO AI