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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Stories can be your most valuable resource or your biggest drawback. It's essential to stay updated on the conversations and content that circulate. Our keyword trend analysis provides comprehensive insights, allowing you to pinpoint fluctuations in keyword usage that can influence public opinion, impact policy decisions, and affect market dynamics. By examining the spread of narratives, we can track their development and distribution over time and by volume. Additionally, our in-depth visual representations of phrase usage enable analysts to compare the trending of various phrase combinations. These visualizations can be easily exported in formats such as CSV, PDF, and different image types. Discovering the path of a narrative helps identify its origin, the key players boosting it, and its frequency of mention. Furthermore, our platform's amplification detection feature analyzes multiple timeframes, ranging from 24 hours to 30 days, to assess whether a narrative has expanded or evolved during that period, providing a clearer picture of its impact and relevance. This comprehensive approach ensures that you have the tools needed to manage narratives effectively.

Description

Lucidya is a cutting-edge platform for managing customer experiences, specifically designed to empower organizations to comprehend, oversee, and enhance customer interactions in the digital realm by leveraging real-time data and sophisticated analytics. This tool allows brands to track customer discussions, assess sentiment, and derive actionable insights from diverse sources like social media, customer reviews, and online content, which helps in gaining a deeper understanding of consumer behavior, preferences, and market dynamics. By integrating artificial intelligence with natural language processing, it offers precise sentiment analysis, including the ability to support various Arabic dialects, thus enabling businesses to grasp context and meaning with exceptional accuracy. Additionally, it provides immediate intelligence through alerts and comprehensive dashboards, which equip teams to swiftly address emerging challenges, respond to customer demands, and manage reputational risks, all while ensuring consistent interaction across multiple channels. Overall, Lucidya serves as an invaluable resource for businesses striving to enhance their customer experience strategy.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Instagram
WhatsApp
X (Twitter)

Integrations

Facebook
Instagram
WhatsApp
X (Twitter)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

EdgeTheory

Founded

2012

Country

United States

Website

edgetheory.com/kudzu

Vendor Details

Company Name

Lucidya

Founded

2016

Country

Saudi Arabia

Website

www.lucidya.com

Product Features

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

Product Features

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Alternatives

Alternatives

Onclusive Social Reviews

Onclusive Social

Onclusive Social (formerly Digimind)