Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
LMS Services by EdTek Services provides an affordable, fully supported Learning Management System for small to medium size organizations. With LMS Services, administrators can take full advantage of their full-service turnkey approach, including Technical Support Help Desk, Cloud Hosting, Monday-Friday Admin Support, Instructional Design Support, and limitless content options. In addition, the LMS comes with 340 Soft Skills courses in the LMS Library. The open API also allows seamless integration of third-party applications.
Description
SoftDesk is an innovative customer support platform that harnesses AI technology, specifically designed for small businesses and software developers seeking quick, professional assistance without the added complexity of larger help desk systems. It consolidates customer interactions from various channels such as live chat, email, WhatsApp, SMS, and social media into a single workspace, enabling teams to manage support tasks more effectively.
Additionally, SoftDesk features a comprehensive knowledge base and AI-powered responses to ensure that frequently asked questions are addressed promptly and uniformly. This platform aims to minimize response times, enhance the quality of support, and facilitate organization as the volume of conversations increases.
Prioritizing user-friendliness, speed, and functional automation, SoftDesk provides a contemporary support solution that is simple to use and quick to implement. Its design makes it particularly advantageous for businesses seeking a budget-friendly and efficient substitute for more cumbersome customer service solutions, allowing them to focus on their core operations. Ultimately, SoftDesk empowers teams with the tools they need to deliver exceptional customer experiences.
API Access
Has API
API Access
Has API
Integrations
ATutor
Brightcove
ChatGPT
Cisco Webex
GoTo Meeting
GoTo Webinar
Google
Google Analytics
LinkedIn Learning
Microsoft 365
Integrations
ATutor
Brightcove
ChatGPT
Cisco Webex
GoTo Meeting
GoTo Webinar
Google
Google Analytics
LinkedIn Learning
Microsoft 365
Pricing Details
$6000/year
Free Trial
Free Version
Pricing Details
$19/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
EdTek Services
Founded
2003
Country
Canada
Website
www.edtekservices.com
Vendor Details
Company Name
Maxprog LLC
Country
United States
Website
softdesk.app
Product Features
Course Authoring
Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management
Learning Management Systems (LMS)
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies