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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

LMS Services by EdTek Services provides an affordable, fully supported Learning Management System for small to medium size organizations. With LMS Services, administrators can take full advantage of their full-service turnkey approach, including Technical Support Help Desk, Cloud Hosting, Monday-Friday Admin Support, Instructional Design Support, and limitless content options. In addition, the LMS comes with 340 Soft Skills courses in the LMS Library. The open API also allows seamless integration of third-party applications.

Description

SoftDesk is an innovative customer support platform that harnesses AI technology, specifically designed for small businesses and software developers seeking quick, professional assistance without the added complexity of larger help desk systems. It consolidates customer interactions from various channels such as live chat, email, WhatsApp, SMS, and social media into a single workspace, enabling teams to manage support tasks more effectively. Additionally, SoftDesk features a comprehensive knowledge base and AI-powered responses to ensure that frequently asked questions are addressed promptly and uniformly. This platform aims to minimize response times, enhance the quality of support, and facilitate organization as the volume of conversations increases. Prioritizing user-friendliness, speed, and functional automation, SoftDesk provides a contemporary support solution that is simple to use and quick to implement. Its design makes it particularly advantageous for businesses seeking a budget-friendly and efficient substitute for more cumbersome customer service solutions, allowing them to focus on their core operations. Ultimately, SoftDesk empowers teams with the tools they need to deliver exceptional customer experiences.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ATutor
Brightcove
ChatGPT
Cisco Webex
GoTo Meeting
GoTo Webinar
Google
Google Analytics
LinkedIn Learning
Microsoft 365
Microsoft Teams
Perplexity
Salesforce
Twilio
VoiceThread
Watershed
Zapier
Zoom
dominKnow | ONE
iMIS

Integrations

ATutor
Brightcove
ChatGPT
Cisco Webex
GoTo Meeting
GoTo Webinar
Google
Google Analytics
LinkedIn Learning
Microsoft 365
Microsoft Teams
Perplexity
Salesforce
Twilio
VoiceThread
Watershed
Zapier
Zoom
dominKnow | ONE
iMIS

Pricing Details

$6000/year
Free Trial
Free Version

Pricing Details

$19/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

EdTek Services

Founded

2003

Country

Canada

Website

www.edtekservices.com

Vendor Details

Company Name

Maxprog LLC

Country

United States

Website

softdesk.app

Product Features

Course Authoring

Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management

Learning Management Systems (LMS)

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies

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