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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

EchoRelay serves as a managed environment for creating tailored API integrations. When detailing a specific integration, it is essential to highlight what data is received, the intended destination system, the authentication credentials utilized, the established retry mechanism, and the process by which the response is returned. EchoRelay ensures that every incoming request is validated and appropriately mapped, providing synchronous replies, processing data streams, distributing to multiple endpoints, or queuing messages for delivery with built-in retry features, a dead-letter queue, and the option for replaying messages. Each adjustment in configuration is meticulously versioned, allowing users to preview changes, compare versions, execute dry runs, schedule modifications, publish updates, or roll back to previous settings seamlessly. When a vendor updates their API or changes credentials, users simply need to revise the configuration and publish the changes without any deployment hassle. Integration can be developed and managed via the REST API, through an MCP server that facilitates AI-driven setup, or through a user-friendly web interface, with the added benefit of starting for free without requiring a credit card. This flexibility allows for efficient management and adaptation as system needs evolve.

Description

Relay is an all-in-one customer communication and appointment management tool designed specifically for various appointment-driven businesses such as salons, barbershops, lash and brow studios, med spas, tattoo shops, and pet grooming services. It consolidates messages from texts, emails, phone calls, web chats, form inquiries, and social media platforms like Facebook and Instagram into a unified customer inbox for easier management. Businesses can easily share booking links, synchronize their calendars with Google Calendar, check for scheduling conflicts, send reminders to clients about their appointments, encourage rebooking, and inform customers on the waitlist when an appointment becomes available. Additionally, automated workflows enable quick responses to missed calls and follow-ups with potential clients. With Relay's AI capabilities, it can generate draft responses for staff to review or send automatic replies based on user preferences. The optional AI Front Desk feature can handle incoming calls and manage appointment bookings. The service also provides contact management, customizable forms, workflow pipelines, and API access for users on qualifying paid plans. Furthermore, Relay operates in a web-based environment and integrates seamlessly with Martello's ecosystem, which includes Mycel, a collective business knowledge layer, enhancing its operational efficiency.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Calendar No 
Instagram No 
Model Context Protocol (MCP) Yes 
Mycel No 

Integrations

Google Calendar Yes 
Instagram Yes 
Model Context Protocol (MCP) No 
Mycel Yes 

Pricing Details

$5
Free Trial No 
Free Version Yes 

Pricing Details

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

EchoRelay

Founded

2026

Country

Poland

Website

echorelay.dev

Vendor Details

Company Name

Martello Systems

Founded

2026

Country

United States

Website

relaycustomerops.com

Product Features

API Management

API Design No 
API Lifecycle Management No 
Access Control Yes 
Analytics Yes 
Dashboard Yes 
Developer Portal Yes 
Testing Management Yes 
Threat Protection No 
Traffic Control Yes 
Version Control Yes 

Product Features

Appointment Scheduling

Appointment Reminders No 
Automated Scheduling No 
Calendar Sync No 
Client Database No 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking No 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

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