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Average Ratings 0 Ratings
Description
EchoRelay serves as a managed environment for creating tailored API integrations. When detailing a specific integration, it is essential to highlight what data is received, the intended destination system, the authentication credentials utilized, the established retry mechanism, and the process by which the response is returned. EchoRelay ensures that every incoming request is validated and appropriately mapped, providing synchronous replies, processing data streams, distributing to multiple endpoints, or queuing messages for delivery with built-in retry features, a dead-letter queue, and the option for replaying messages. Each adjustment in configuration is meticulously versioned, allowing users to preview changes, compare versions, execute dry runs, schedule modifications, publish updates, or roll back to previous settings seamlessly. When a vendor updates their API or changes credentials, users simply need to revise the configuration and publish the changes without any deployment hassle. Integration can be developed and managed via the REST API, through an MCP server that facilitates AI-driven setup, or through a user-friendly web interface, with the added benefit of starting for free without requiring a credit card. This flexibility allows for efficient management and adaptation as system needs evolve.
Description
Relay is an all-in-one customer communication and appointment management tool designed specifically for various appointment-driven businesses such as salons, barbershops, lash and brow studios, med spas, tattoo shops, and pet grooming services. It consolidates messages from texts, emails, phone calls, web chats, form inquiries, and social media platforms like Facebook and Instagram into a unified customer inbox for easier management. Businesses can easily share booking links, synchronize their calendars with Google Calendar, check for scheduling conflicts, send reminders to clients about their appointments, encourage rebooking, and inform customers on the waitlist when an appointment becomes available. Additionally, automated workflows enable quick responses to missed calls and follow-ups with potential clients. With Relay's AI capabilities, it can generate draft responses for staff to review or send automatic replies based on user preferences. The optional AI Front Desk feature can handle incoming calls and manage appointment bookings. The service also provides contact management, customizable forms, workflow pipelines, and API access for users on qualifying paid plans. Furthermore, Relay operates in a web-based environment and integrates seamlessly with Martello's ecosystem, which includes Mycel, a collective business knowledge layer, enhancing its operational efficiency.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Google Calendar
No
Instagram
No
Model Context Protocol (MCP)
Yes
Mycel
No
Integrations
Google Calendar
Yes
Instagram
Yes
Model Context Protocol (MCP)
No
Mycel
Yes
Pricing Details
$5
Free Trial
No
Free Version
Yes
Pricing Details
$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
EchoRelay
Founded
2026
Country
Poland
Website
echorelay.dev
Vendor Details
Company Name
Martello Systems
Founded
2026
Country
United States
Website
relaycustomerops.com
Product Features
API Management
API Design
No
API Lifecycle Management
No
Access Control
Yes
Analytics
Yes
Dashboard
Yes
Developer Portal
Yes
Testing Management
Yes
Threat Protection
No
Traffic Control
Yes
Version Control
Yes
Product Features
Appointment Scheduling
Appointment Reminders
No
Automated Scheduling
No
Calendar Sync
No
Client Database
No
Group Scheduling
No
Mobile Access
No
Multi-Location
No
Online Booking
No
Online Payments
No
Recurring Appointments
No
Room Booking Management
No