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Average Ratings 49 Ratings
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Description
EchoRelay serves as a managed environment for creating tailored API integrations. When detailing a specific integration, it is essential to highlight what data is received, the intended destination system, the authentication credentials utilized, the established retry mechanism, and the process by which the response is returned. EchoRelay ensures that every incoming request is validated and appropriately mapped, providing synchronous replies, processing data streams, distributing to multiple endpoints, or queuing messages for delivery with built-in retry features, a dead-letter queue, and the option for replaying messages. Each adjustment in configuration is meticulously versioned, allowing users to preview changes, compare versions, execute dry runs, schedule modifications, publish updates, or roll back to previous settings seamlessly. When a vendor updates their API or changes credentials, users simply need to revise the configuration and publish the changes without any deployment hassle. Integration can be developed and managed via the REST API, through an MCP server that facilitates AI-driven setup, or through a user-friendly web interface, with the added benefit of starting for free without requiring a credit card. This flexibility allows for efficient management and adaptation as system needs evolve.
Description
HelpWire is remote access software for Windows, macOS, and Linux. IT teams and technicians can start sessions by sending a link, so the remote user clicks it and joins without creating an account or entering credentials.
When follow-up is required, unattended access allows technicians to return to devices later without involving the remote user again. Sessions reconnect automatically after reboots.
To keep remote access responsive, HelpWire uses direct peer-to-peer connections by default, with relay fallback when network conditions require it. All sessions are encrypted with TLS and AES-256.
Core features:
- No sign-up for the remote user – reduce friction and speed up session initiation.
- Reboot & reconnect – continue support after system restarts without losing access.
- UAC elevation support – perform administrative tasks on Windows devices during the session.
- File transfer – move files between devices during support work.
- Wayland support on Linux – connect to Ubuntu 22.04+, Fedora, and other distributions where Wayland is the default.
- Concurrent sessions – let one operator connect to several clients at once, or multiple operators join the same session.
- Multi-screen view – work across all client monitors without switching context.
- Two-factor authentication (2FA) – protect account access.
- Firewall-friendly connections – run support within restricted network environments.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Model Context Protocol (MCP)
Pricing Details
$5
Free Trial
Free Version
Pricing Details
$0
The product is completely free of charge, no fees and no ads
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
EchoRelay
Website
echorelay.dev
Vendor Details
Company Name
Electronic Team, Inc.
Founded
2001
Country
United States
Website
www.helpwire.app/
Product Features
API Management
API Design
API Lifecycle Management
Access Control
Analytics
Dashboard
Developer Portal
Testing Management
Threat Protection
Traffic Control
Version Control
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
