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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Eagle Eye’s cloud-native AIR platform consolidates real-time loyalty, multichannel promotions, AI-enhanced personalization, intelligent checkout, and gifting/top-up features into a single cohesive system tailored for retail and consumer-oriented brands. This innovative platform empowers brands to gather comprehensive first-party customer data from various channels and activate it immediately, facilitating personalized marketing at scale through AI Personalization Science, an established loyalty engine, adaptable promotions, and on-the-spot execution during checkout. By leveraging machine learning, Eagle AI constructs a next-generation personalization framework that generates individualized offers and experiences instead of merely curating limited selections, effectively combining product affinity, predictive shopping tendencies, and responsiveness to promotions. Furthermore, the platform integrates effortlessly with current POS, e-commerce, CRM, and marketing automation systems via Eagle Eye Connect, ensuring a smooth transition for brands looking to enhance their customer engagement strategies. With such capabilities, brands can significantly improve customer loyalty and satisfaction, ultimately driving growth and innovation in a competitive market.

Description

Salesforce Loyalty Management is an all-encompassing platform aimed at assisting businesses in developing and overseeing intelligent, customized loyalty programs that boost customer interaction and enhance their lifetime value. Constructed on the Salesforce Customer 360 Platform, this tool allows organizations to design loyalty initiatives with various tiers, points, benefits, and rewards specifically suited for both B2B and B2C audiences. It facilitates partnerships across different industries, enabling customers to accumulate and redeem rewards with multiple brands, while also providing resources for efficiently onboarding partners and coordinating joint promotional efforts. Leveraging AI-driven features, it empowers businesses to pinpoint brand advocates, manage referral initiatives, and offer personalized promotions rooted in customer data and behavior patterns. Furthermore, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management ensures a cohesive view of the customer, promoting seamless engagement across every interaction point. This comprehensive approach not only enhances customer loyalty but also drives sustainable business growth over time.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce Agentforce Marketing
Adobe Acrobat
Amazon Web Services (AWS)
Bloomreach
Braze
Chargebee
Flooid
Google Cloud Platform
Mercatus
NCR Atleos
Oracle Cloud Infrastructure
Salesforce
Salesforce Agentforce Commerce
Salesforce Agentforce Service
Tableau
Toshiba Factory IoT Platform
commercetools
dunnhumby Shop
mParticle

Integrations

Salesforce Agentforce Marketing
Adobe Acrobat
Amazon Web Services (AWS)
Bloomreach
Braze
Chargebee
Flooid
Google Cloud Platform
Mercatus
NCR Atleos
Oracle Cloud Infrastructure
Salesforce
Salesforce Agentforce Commerce
Salesforce Agentforce Service
Tableau
Toshiba Factory IoT Platform
commercetools
dunnhumby Shop
mParticle

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$20,000 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Eagle Eye

Founded

2003

Country

United Kingdom

Website

eagleeye.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/marketing/loyalty-management/

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Alternatives

Alternatives

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