Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
EVALARM is a cutting-edge mobile alert and emergency communication solution aimed at improving safety and optimizing the management of emergency situations. This platform provides multi-channel alerting capabilities that can bypass standard phone settings, along with features for alarm acknowledgment, task management, contact organization, escalation procedures, and access to real-time situational data. Users have the ability to customize emergency protocols and establish various scenarios that meet the unique needs of different sectors. Among its numerous functionalities are a guard control system, protection for lone workers, a digital guard book, evacuation planning, visitor oversight, intervention services, conference calling capabilities, and seamless integration with control centers. EVALARM is built to operate as a high-availability and high-performance cloud solution, hosted in certified German data centers that adhere to ISO 27001 standards, thereby ensuring exceptional data protection and security. Its adaptability renders it suitable for a wide range of industries and applications, making it an invaluable tool for emergency preparedness and response strategies. Ultimately, EVALARM stands out as a comprehensive platform that not only enhances safety but also empowers organizations to respond effectively to emergencies.
Description
The Globitel Emergency Call Center Application (E-911) serves as a comprehensive CTI solution, empowering call-takers to manage their phone systems through an intuitive and user-friendly graphical interface built on industry standards. This interface seamlessly combines the phone system with mapping technologies, location services, and other essential resources, ensuring that critical data and tasks are readily accessible for call-takers. Additionally, the application includes a variety of reports that assist emergency call center managers in enhancing operational efficiency. Managers have the capability to design and generate customized reports which can be scheduled for automatic delivery to management. Furthermore, the application provides a web-based dashboard for call center floor managers, offering real-time insights into call traffic, agent availability, and seat occupancy, along with live performance statistics. This holistic approach not only streamlines operations but also facilitates better decision-making within emergency response teams.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
EVALARM
Founded
2014
Country
Germany
Website
www.evalarm.de/
Vendor Details
Company Name
Globitel
Founded
1996
Country
Jordan
Website
www.globitel.com
Product Features
Emergency Notification
Contact Management
No
Geo Targeting
No
Mass Notifications
No
Scenario Planning
No
Templates
No
Two-Way Communication
No
Product Features
EMS
Availability Indicator
Yes
Billable Items Tracking
No
Daily Unit Loading Analysis
Yes
Dispatch Monitoring
Yes
EMS Service Roles Time Clock
No
Electronic Signature
No
Equipment Tracking
No
Fleet Management
No
NEMSIS Compliance
No
Patient Database
No
Point-of-Service Data
No
Refusal Statements
No
Shift Management
Yes
Supply Management
No