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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

EVALARM is a cutting-edge mobile alert and emergency communication solution aimed at improving safety and optimizing the management of emergency situations. This platform provides multi-channel alerting capabilities that can bypass standard phone settings, along with features for alarm acknowledgment, task management, contact organization, escalation procedures, and access to real-time situational data. Users have the ability to customize emergency protocols and establish various scenarios that meet the unique needs of different sectors. Among its numerous functionalities are a guard control system, protection for lone workers, a digital guard book, evacuation planning, visitor oversight, intervention services, conference calling capabilities, and seamless integration with control centers. EVALARM is built to operate as a high-availability and high-performance cloud solution, hosted in certified German data centers that adhere to ISO 27001 standards, thereby ensuring exceptional data protection and security. Its adaptability renders it suitable for a wide range of industries and applications, making it an invaluable tool for emergency preparedness and response strategies. Ultimately, EVALARM stands out as a comprehensive platform that not only enhances safety but also empowers organizations to respond effectively to emergencies.

Description

The Globitel Emergency Call Center Application (E-911) serves as a comprehensive CTI solution, empowering call-takers to manage their phone systems through an intuitive and user-friendly graphical interface built on industry standards. This interface seamlessly combines the phone system with mapping technologies, location services, and other essential resources, ensuring that critical data and tasks are readily accessible for call-takers. Additionally, the application includes a variety of reports that assist emergency call center managers in enhancing operational efficiency. Managers have the capability to design and generate customized reports which can be scheduled for automatic delivery to management. Furthermore, the application provides a web-based dashboard for call center floor managers, offering real-time insights into call traffic, agent availability, and seat occupancy, along with live performance statistics. This holistic approach not only streamlines operations but also facilitates better decision-making within emergency response teams.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

EVALARM

Founded

2014

Country

Germany

Website

www.evalarm.de/

Vendor Details

Company Name

Globitel

Founded

1996

Country

Jordan

Website

www.globitel.com

Product Features

Emergency Notification

Contact Management No 
Geo Targeting No 
Mass Notifications No 
Scenario Planning No 
Templates No 
Two-Way Communication No 

Product Features

EMS

Availability Indicator Yes 
Billable Items Tracking No 
Daily Unit Loading Analysis Yes 
Dispatch Monitoring Yes 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management Yes 
Supply Management No 

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