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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

EVALARM is a cutting-edge mobile alert and emergency communication solution aimed at improving safety and optimizing the management of emergency situations. This platform provides multi-channel alerting capabilities that can bypass standard phone settings, along with features for alarm acknowledgment, task management, contact organization, escalation procedures, and access to real-time situational data. Users have the ability to customize emergency protocols and establish various scenarios that meet the unique needs of different sectors. Among its numerous functionalities are a guard control system, protection for lone workers, a digital guard book, evacuation planning, visitor oversight, intervention services, conference calling capabilities, and seamless integration with control centers. EVALARM is built to operate as a high-availability and high-performance cloud solution, hosted in certified German data centers that adhere to ISO 27001 standards, thereby ensuring exceptional data protection and security. Its adaptability renders it suitable for a wide range of industries and applications, making it an invaluable tool for emergency preparedness and response strategies. Ultimately, EVALARM stands out as a comprehensive platform that not only enhances safety but also empowers organizations to respond effectively to emergencies.

Description

The Globitel Emergency Call Center Application (E-911) serves as a comprehensive CTI solution, empowering call-takers to manage their phone systems through an intuitive and user-friendly graphical interface built on industry standards. This interface seamlessly combines the phone system with mapping technologies, location services, and other essential resources, ensuring that critical data and tasks are readily accessible for call-takers. Additionally, the application includes a variety of reports that assist emergency call center managers in enhancing operational efficiency. Managers have the capability to design and generate customized reports which can be scheduled for automatic delivery to management. Furthermore, the application provides a web-based dashboard for call center floor managers, offering real-time insights into call traffic, agent availability, and seat occupancy, along with live performance statistics. This holistic approach not only streamlines operations but also facilitates better decision-making within emergency response teams.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

EVALARM

Founded

2014

Country

Germany

Website

www.evalarm.de/

Vendor Details

Company Name

Globitel

Founded

1996

Country

Jordan

Website

www.globitel.com

Product Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Product Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Alternatives

Alternatives

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