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Description
EVA ERP/CRM software effectively oversees a company’s engagement and relationships with both existing and prospective clients, thereby enhancing customer relations. By managing interactions, monitoring leads, and optimizing processes, our ERP/CRM solution aims to boost sales through improved business connections. Establishing strong relationships with customers is critical; however, with potentially hundreds or thousands of interactions, it becomes challenging to recall every conversation detail. EVA ERP/CRM addresses this issue by providing a centralized database that keeps track of customer information, interactions, and analytics, allowing businesses to access vital data from any location at any time. Users can analyze trends, delve into the specifics of their sales pipeline, and create tailored reports for comprehensive insights, ultimately empowering businesses to make informed decisions and foster stronger connections with their customers.
Description
Staircase AI is a pioneer in Customer Relationship Intelligence. Our platform uses AI to analyze millions upon millions of customer interactions, and turn them into actionable human insight that is impossible to spot with the naked eyes. Staircase AI is used by companies to cut through the noise, improve their NRR and increase their profitability. Staircase AI uncovers deep human signals and uncovers customers’ health, sentiment, journey events and risks.
Our cutting-edge technology analyzes all customer interactions, including emails and chats, Slack activity and video calls. It then connects the human signals to produce relationship-based insights like stakeholder changes, positive and negative sentiment trends, problematic subjects, and more. Our human analytics, when combined with existing product analytics provide the missing element to fully understand your customer to grow at scale.
API Access
Has API
API Access
Has API
Integrations
Slack
Pricing Details
$8999.00/year/user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
EVA Software Solutions
Website
www.evasoftwaresolutions.com/crm-erp-solutions.html
Vendor Details
Company Name
Staircase AI
Founded
2021
Country
United States
Website
staircase.ai/
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
ERP
Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management
Product Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
