Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Enterprise Testing Suite (ETS) is an automated testing solution that provides users with boundless testing capabilities. Depending on business requirements, ETS can be implemented either as a Software as a Service (SaaS) or as an on-premise software solution. With ETS, users can conduct comprehensive tests of their IVR configurations within just a few hours. Additionally, the platform allows for real-time monitoring of results, enabling users to quickly identify and address any issues that arise. This flexibility and efficiency make ETS a valuable tool for businesses looking to streamline their testing processes.
Description
TekIVR (Based on RFC3261) is an Interactive Voice System (IVR), a SIP, for Windows. TekIVR can be used on Microsoft Windows Vista, Windows 7/8/10/11, and Windows 2008-2022 servers. TekIVR's user interface is simple and easy to use. You can create your own IVR scenario using built-in scenario editor. You can choose your own audio files for use in an IVR scenario. TekIVR can also read out texts using TTS (Text to Speech) engine and recognize input via speech recognition. When defining prompts, Speech Synthesis Markup Language can be used. TekIVR supports SAPI and Google Cloud Speech API, Azure Cognitive Services, and MRCPv2 to support TTS and ASR functions. It supports ITU G.711 A.Mu Law, G.722 codecs, and UPnP to support NAT traversal. TekIVR can be used as a proxy between MRCP v2 based applications servers and SAPI Azure, Google Speech based speech engine. MRCP v2 based servers can use TekIVR to access SAPI, Azure, and Google Speech based TTS/ASR services.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$1280.00/month
Free Trial
Yes
Free Version
No
Pricing Details
$548
Permanent license, includes 5 channels
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Occam Networks
Founded
2016
Country
United Kingdom
Website
www.occam.global/
Vendor Details
Company Name
KaplanSoft
Founded
2011
Country
Turkey
Website
www.kaplansoft.com/tekivr/
Product Features
IVR
Call Center
Yes
Call Logging
No
Call Recording
Yes
Call Routing
No
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
No
Text to Speech
Yes
Voice Customization
No
Voice Mail
No
Product Features
IVR
Call Center
No
Call Logging
Yes
Call Recording
Yes
Call Routing
No
Multiple Scripts
No
Phone Key Input
No
Survey Management
No
Text to Speech
Yes
Voice Customization
No
Voice Mail
Yes