Average Ratings 0 Ratings
Average Ratings 4 Ratings
Description
ET Ducky serves as a comprehensive diagnostics platform and remote monitoring management (RMM) solution tailored for both Windows and Linux endpoints. It captures kernel-level events—utilizing ETW on Windows and eBPF on Linux—and processes them on the agent, ensuring that personally identifiable information (PII) is filtered out while leveraging AI to articulate the root causes of alerts in straightforward terms. Surrounding this foundational capability are essential RMM tools that enable teams to respond effectively, including a browser-based remote desktop, threshold alerts that come with pre-explained root causes, behavioral security measures like ransomware detection and host isolation, approved-script execution, insightful reporting, multi-agent queries, and fleet management functionalities. Notably, raw event data remains on the machine, with only the curated evidence and AI-generated conclusions transmitted to the cloud. Designed specifically for IT teams and managed service providers (MSPs), it aims to significantly reduce the time taken to resolve tickets that other solutions might only address superficially, integrating RMM, application performance monitoring (APM), and behavioral detection into a single streamlined product. Users can take advantage of a free tier by bringing their own AI key, while paid plans start at $39 per month, making it an accessible option for various organizations. Each feature is crafted to enhance operational efficiency and drive effective incident management.
Description
MSP360 RMM enables users to efficiently manage all aspects of their IT infrastructure within a single dashboard. Features include system resource monitoring, software deployment, patch management, alerting, remote access, scripting, and more. Licensed per admin with unlimited endpoints.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Control D
MSP360 Connect
MSP360 Managed Backup
Pricing Details
$39/month (free tier available
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ET Ducky
Founded
2026
Country
United States
Website
etducky.com
Vendor Details
Company Name
MSP360
Founded
2011
Country
United States
Website
hubs.ly/Q012m0Hy0
Product Features
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
Product Features
Backup
Backup Log
Backup Scheduling
Cloud Backup
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Remote Server Options
Secure Data Storage
Web Access / Restoration
Data Loss Prevention
Compliance Reporting
Incident Management
Policy Management
Sensitive Data Identification
Web Threat Management
Whitelisting / Blacklisting
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
Alternatives
No Alternatives