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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We handle the submission of data to the state for you through an automated system that adheres to each state's timelines and formatting requirements. Our advanced validation features streamline the reporting process, allowing for quicker completion and easy error correction. Additionally, with ESO EHR, you will no longer need to fill out two separate reports for the same call, enhancing efficiency. After you finalize your subscription agreement, our implementation team will arrange a kick-off meeting with your designated project manager. This project manager will guide you through the entire process leading up to your go-live date, which includes organizing any necessary on-site training sessions. Furthermore, we ensure that NEMSIS electronic data is securely hosted on Microsoft Azure, eliminating any concerns about hardware maintenance. This comprehensive support allows you to focus on your core responsibilities without the burden of technical issues.

Description

Responserack is a modern software program for volunteer fire departments that replaces a traditional or legacy NFIRS Records Management System (RMS). To capture response data, firefighters must complete incident reports, however at 0200, the more frustrating the process is the better. No firefighter code lookups! Responserack is a member community that focuses on firefighter-focused simplified incident reporting.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Citizen RIMS Yes 
Code3 Strategist Yes 
FireInspection360 Yes 
GroupMe No 
Microsoft Azure Yes 
Slack No 

Integrations

Citizen RIMS No 
Code3 Strategist No 
FireInspection360 No 
GroupMe Yes 
Microsoft Azure No 
Slack Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$25/month
Up to 60 calls/incidents a year: $25.00. Up to 500 calls/incidents a year: $60.00. Over 500 calls, let's discuss.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ESO

Founded

2004

Country

United States

Website

www.eso.com/fire/

Vendor Details

Company Name

Responserack

Founded

2019

Country

United States of America

Website

www.responserack.com

Product Features

Fire Department

Custom Map Views No 
Equipment Tracking No 
Event Calendar No 
Facility Pre-planning Data No 
In-Vehicle Navigation No 
Incident Response Checklists No 
Pictometry Imagery No 
Scheduling No 
Search No 

Product Features

Fire Department

Custom Map Views No 
Equipment Tracking No 
Event Calendar No 
Facility Pre-planning Data No 
In-Vehicle Navigation No 
Incident Response Checklists No 
Pictometry Imagery No 
Scheduling No 
Search No 

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