Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We handle the submission of data to the state for you through an automated system that adheres to each state's timelines and formatting requirements. Our advanced validation features streamline the reporting process, allowing for quicker completion and easy error correction. Additionally, with ESO EHR, you will no longer need to fill out two separate reports for the same call, enhancing efficiency. After you finalize your subscription agreement, our implementation team will arrange a kick-off meeting with your designated project manager. This project manager will guide you through the entire process leading up to your go-live date, which includes organizing any necessary on-site training sessions. Furthermore, we ensure that NEMSIS electronic data is securely hosted on Microsoft Azure, eliminating any concerns about hardware maintenance. This comprehensive support allows you to focus on your core responsibilities without the burden of technical issues.
Description
Responserack is a modern software program for volunteer fire departments that replaces a traditional or legacy NFIRS Records Management System (RMS).
To capture response data, firefighters must complete incident reports, however at 0200, the more frustrating the process is the better. No firefighter code lookups! Responserack is a member community that focuses on firefighter-focused simplified incident reporting.
API Access
Has API
No
API Access
Has API
No
Integrations
Citizen RIMS
Yes
Code3 Strategist
Yes
FireInspection360
Yes
GroupMe
No
Microsoft Azure
Yes
Slack
No
Integrations
Citizen RIMS
No
Code3 Strategist
No
FireInspection360
No
GroupMe
Yes
Microsoft Azure
No
Slack
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$25/month
Up to 60 calls/incidents a year: $25.00. Up to 500 calls/incidents a year: $60.00. Over 500 calls, let's discuss.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ESO
Founded
2004
Country
United States
Website
www.eso.com/fire/
Vendor Details
Company Name
Responserack
Founded
2019
Country
United States of America
Website
www.responserack.com
Product Features
Fire Department
Custom Map Views
No
Equipment Tracking
No
Event Calendar
No
Facility Pre-planning Data
No
In-Vehicle Navigation
No
Incident Response Checklists
No
Pictometry Imagery
No
Scheduling
No
Search
No
Product Features
Fire Department
Custom Map Views
No
Equipment Tracking
No
Event Calendar
No
Facility Pre-planning Data
No
In-Vehicle Navigation
No
Incident Response Checklists
No
Pictometry Imagery
No
Scheduling
No
Search
No