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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We handle the submission of data to the state for you through an automated system that adheres to each state's timelines and formatting requirements. Our advanced validation features streamline the reporting process, allowing for quicker completion and easy error correction. Additionally, with ESO EHR, you will no longer need to fill out two separate reports for the same call, enhancing efficiency. After you finalize your subscription agreement, our implementation team will arrange a kick-off meeting with your designated project manager. This project manager will guide you through the entire process leading up to your go-live date, which includes organizing any necessary on-site training sessions. Furthermore, we ensure that NEMSIS electronic data is securely hosted on Microsoft Azure, eliminating any concerns about hardware maintenance. This comprehensive support allows you to focus on your core responsibilities without the burden of technical issues.

Description

FireServiceRota delivers immediate visibility into the availability of on-call fire services while enhancing crew management for full-time fire stations, all within a single platform. This innovative system provides invaluable support and insights that guarantee readiness across the entire service, tailored to the unique crewing structures of each station. Full-time firefighters benefit from the ability to monitor their contractual obligations and effectively manage their shifts to maintain an even workload. Meanwhile, on-call or volunteer firefighters can seamlessly organize their schedules, ensuring their station remains prepared for any situation. The platform accurately tracks activities conducted, ensuring that firefighters receive fair compensation for their efforts. Additionally, it facilitates the interchange of crews between full-time and on-call stations, optimizing staffing levels to avoid both overstaffing and understaffing, as well as unnecessary overtime costs. With dynamic dashboards, users can gain comprehensive insights into performance metrics at both the regional and station levels with ease, making decision-making more straightforward and effective. This holistic approach to fire service management enhances operational efficiency and supports a more responsive firefighting service.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Citizen RIMS Yes 
Code3 Strategist Yes 
FireInspection360 Yes 
IFS Ultimo No 
Microsoft Azure Yes 

Integrations

Citizen RIMS No 
Code3 Strategist No 
FireInspection360 No 
IFS Ultimo Yes 
Microsoft Azure No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$99 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ESO

Founded

2004

Country

United States

Website

www.eso.com/fire/

Vendor Details

Company Name

FireServiceRota

Founded

2006

Country

Netherlands

Website

www.fireservicerota.co.uk

Product Features

Fire Department

Custom Map Views No 
Equipment Tracking No 
Event Calendar No 
Facility Pre-planning Data No 
In-Vehicle Navigation No 
Incident Response Checklists No 
Pictometry Imagery No 
Scheduling No 
Search No 

Product Features

Fire Department

Custom Map Views No 
Equipment Tracking No 
Event Calendar Yes 
Facility Pre-planning Data No 
In-Vehicle Navigation No 
Incident Response Checklists No 
Pictometry Imagery No 
Scheduling Yes 
Search No 

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