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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We handle the submission of data to the state for you through an automated system that adheres to each state's timelines and formatting requirements. Our advanced validation features streamline the reporting process, allowing for quicker completion and easy error correction. Additionally, with ESO EHR, you will no longer need to fill out two separate reports for the same call, enhancing efficiency. After you finalize your subscription agreement, our implementation team will arrange a kick-off meeting with your designated project manager. This project manager will guide you through the entire process leading up to your go-live date, which includes organizing any necessary on-site training sessions. Furthermore, we ensure that NEMSIS electronic data is securely hosted on Microsoft Azure, eliminating any concerns about hardware maintenance. This comprehensive support allows you to focus on your core responsibilities without the burden of technical issues.

Description

Fire Rescue Systems offers comprehensive fire and rescue software designed to address every aspect of emergency dispatch scenarios. Our platform is not only highly efficient but also user-friendly, making it particularly suited for urgent situations. We feature a modular system that can be customized to meet the specific needs of any department, no matter its size. With a diverse range of modules available, we can cater to a variety of requirements effectively. Each module has been meticulously fine-tuned and rigorously tested to ensure optimal performance and user satisfaction. The Mobile Responder System (MRS) is an integrated mobile application that equips users with vital run information, enables them to sign in for assignments, facilitates instant messaging with team members, and provides GPS navigation to incident locations. With MRS, responders have essential resources readily available at their fingertips. Additionally, our truck bay printers streamline the process by automating the printing of rip and run sheets, ensuring you receive critical information swiftly to expedite your response. Whether your agency is managing 200 alarms or juggling 20,000 across various jurisdictions, our Computer-Aided Dispatch (CAD) solution is robust enough to handle any operational demand seamlessly. This level of adaptability and efficiency makes Fire Rescue Systems a trusted partner in emergency response.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Citizen RIMS Yes 
Code3 Strategist Yes 
FireInspection360 Yes 
Microsoft Azure Yes 
iOps360 No 

Integrations

Citizen RIMS No 
Code3 Strategist No 
FireInspection360 No 
Microsoft Azure No 
iOps360 Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ESO

Founded

2004

Country

United States

Website

www.eso.com/fire/

Vendor Details

Company Name

Fire Rescue Systems

Founded

1983

Country

United States

Website

www.firerescuesystems.com

Product Features

Fire Department

Custom Map Views No 
Equipment Tracking No 
Event Calendar No 
Facility Pre-planning Data No 
In-Vehicle Navigation No 
Incident Response Checklists No 
Pictometry Imagery No 
Scheduling No 
Search No 

Product Features

EMS

Availability Indicator Yes 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring Yes 
EMS Service Roles Time Clock No 
Electronic Signature Yes 
Equipment Tracking Yes 
Fleet Management Yes 
NEMSIS Compliance Yes 
Patient Database No 
Point-of-Service Data No 
Refusal Statements Yes 
Shift Management Yes 
Supply Management No 

Fire Department

Custom Map Views Yes 
Equipment Tracking Yes 
Event Calendar Yes 
Facility Pre-planning Data Yes 
In-Vehicle Navigation Yes 
Incident Response Checklists Yes 
Pictometry Imagery Yes 
Scheduling Yes 
Search Yes 

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