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Description
ESET's Endpoint Detection and Response tool provides continuous and thorough oversight of real-time endpoint activities, allowing for detailed investigation of suspicious actions and rapid reaction to security incidents. When utilized alongside the ESET Endpoint Protection Platform, ESET Enterprise Inspector offers a comprehensive solution for prevention, detection, and remediation of threats. This tool includes an API that facilitates the access and exportation of threat detections and their resolutions, ensuring seamless integration with various systems such as SIEM, SOAR, and ticketing platforms. Additionally, ESET Enterprise Inspector boasts remote PowerShell capabilities, enabling security professionals to examine and configure their organization's computers from afar, thus ensuring an effective response without disrupting user operations. Users can also utilize data filters to categorize information based on criteria like file popularity, reputation, digital signature, behavior, or contextual details, enhancing the overall efficiency of threat management. This multifaceted approach provides organizations with a robust framework for maintaining their cybersecurity posture.
Description
Visual Assistance is an online customer support software that allows real-time screen sharing and video collaboration. Users can invite customers quickly to sessions via SMS and email. Agents can visually troubleshoot problems using live camera streaming on mobile devices. Voice chat speeds up resolutions by allowing natural conversations. Both parties can highlight details in images using annotation tools. A dashboard gives insights into resource usage, allowing for better resource optimization. The main benefits are a quick session start, an intuitive interface with strong security, quicker issue resolution and reduced onsite visits. Use cases include remote support, installation guidance and inspections, as well as training.
API Access
Has API
API Access
Has API
Integrations
Axonius
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$50/month/5 users
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ESET
Founded
1992
Country
Slovakia
Website
www.eset.com/us/business/solutions/endpoint-detection-and-response/
Vendor Details
Company Name
OptimaTech Limited
Founded
2023
Country
New Zealand
Website
www.optimatech.co.nz/
Product Features
Endpoint Detection and Response (EDR)
Behavioral Analytics
Blacklisting/Whitelisting
Continuous Monitoring
Malware/Anomaly Detection
Prioritization
Remediation Management
Root Cause Analysis
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback