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Description
EQ Outreach stands as a reputable platform for digital and global case management. This platform is Toplevel’s secure software product, built on a Commercial Off-the-Shelf (COTS) model. As a certified solution compatible with Microsoft platforms, it offers strong and dependable digital and case management services on a worldwide scale. Outreach facilitates a variety of “channel shift” digital services that adhere to the UK Government's Digital by Default Service Standards and HMG’s Security Policy Framework. The system enhances digital interactions among customers, organizations, citizens, and businesses, ensuring that its technology views all users as collaborative partners rather than mere participants in a process. Consequently, Outreach is engineered to empower all involved parties to effectively collaborate and accomplish tasks across different organizational boundaries, fostering a seamless workflow. This innovative approach ultimately reinforces the platform's commitment to enhancing user experience and operational efficiency.
Description
Microsoft 365 Government is a specialized cloud platform focused on enhancing productivity, security, and collaboration, tailored to fulfill the rigorous compliance standards set for U.S. government entities and contractors managing sensitive information. Unlike the standard Microsoft 365, this platform operates within dedicated government cloud environments (GCC, GCC High, and DoD) that adhere to stringent regulations including FedRAMP High, CJIS, IRS 1075, DFARS, and DISA security protocols. It guarantees that all customer data is stored securely within the U.S., separated from commercial data environments, and can only be accessed by vetted U.S. personnel, thereby reinforcing security and trust. The platform facilitates secure collaboration, remote work, and efficient workflow automation, while also incorporating sophisticated security measures such as threat protection, data loss prevention, and identity management. By ensuring compliance with these high standards, Microsoft 365 Government empowers agencies to operate effectively while safeguarding sensitive information. This combination of features makes it an essential tool for U.S. government operations in the digital age.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Microsoft 365 GCC
Microsoft 365 GCC High
Microsoft Dynamics 365
Oracle CRM On Demand
SAP CRM
Integrations
Microsoft 365
Microsoft 365 GCC
Microsoft 365 GCC High
Microsoft Dynamics 365
Oracle CRM On Demand
SAP CRM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Equiniti
Founded
2007
Country
United Kingdom
Website
equiniti-toplevel.com/products/eq-outreach/
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
www.microsoft.com/en-us/microsoft-365/government
Product Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Product Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
