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Description
We possess and oversee our own sophisticated IP network, drawing on years of expertise to mitigate the risks and challenges associated with integrating cloud communication solutions into modern IP infrastructures. Our voice solutions facilitate the management of multiple networks consolidated onto a single invoice. Additionally, our managed IT services cater to a diverse range of applications. Operating as a managed cloud service provider with numerous locations across the United States, we cater specifically to enterprise businesses with multiple sites by offering a unified bill, a single contract, and a dedicated vendor that delivers exceptional service and support. Our reputation in the industry is built on providing a wide array of cutting-edge solutions at competitive prices, currently managing over 4 million toll-free numbers and handling more than a billion minutes monthly. We invite you to delve into our extensive offerings, which include various services, bundles, equipment packages, and pricing structures. Our mission is to streamline telecommunications, allowing you to concentrate on your core priorities while we take care of the intricacies. With our comprehensive support, businesses can achieve greater efficiency and focus on growth.
Description
TEMExpert Business Intelligence enables organizations to monitor past expenditures and usage, gather insights from analytics and reports, and conduct precise evaluations of their telecom environment's health. This platform offers exceptional performance, advanced analytical tools, affordable ownership costs, swift report generation, and excellent self-service options for users. Since its inception, Business Intelligence has been a fundamental strength of Convergence, backed by a team with a cumulative experience of over 30 years in the field. Although conducting historical audits to uncover overcharges proves beneficial and can yield short-term results, it does not address the larger issue of enhancing long-term management of telecom expenses; as overcharges and billing mistakes tend to recur annually, a more sustainable solution is necessary. Ongoing monitoring and improvement strategies must be implemented to effectively manage and optimize telecom expenditures in the long run.
API Access
Has API
API Access
Has API
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Integrations
No details available.
Integrations
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Wholesale Carrier Services
Website
www.wcs.com/managed-services-provider
Vendor Details
Company Name
Convergence Analytics
Founded
2007
Country
Belgium
Website
www.convergence-analytics.com
Product Features
Telecom Expense Management
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting
Product Features
Telecom Expense Management
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting