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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

EDAMS Billing & CRM is an integrated commercial web-based management solution tailored to meet the distinct needs of Utility Services Providers and Municipalities. This system encompasses all aspects of revenue management and the customer relationship lifecycle, featuring tools for online inquiries, meter readings, route management for meter reading, debt oversight, revenue collection, direct sales, and the management of meters and connections, along with billing and comprehensive management reporting. The EDAMS – Enquiries module allows users to swiftly access all pertinent information regarding a customer, including personal data, associated properties, installed connections and meters, meter history, charges, payments, financial adjustments, refunds, deposits, monthly billing, debt management records, and customer application history. Moreover, EDAMS CRM serves as an all-encompassing customer service platform that effectively manages every application and activity related to customer interactions, ensuring a seamless experience for both service providers and customers alike. This holistic approach enhances operational efficiency and fosters better engagement with users.

Description

Flux is a versatile and scalable billing platform tailored for cloud-based energy and utility management, with a focus on data integration. This platform empowers energy companies to seamlessly navigate data intricacies, rapidly launch new energy offerings, and swiftly adjust tariffs. It caters to all types of meters and data categories across varying market sectors, adeptly combining them with intricate tariff structures to produce precise billing outcomes. Flux accommodates a range of billing scenarios, such as demand charges, load-based pricing, spot pass-through, time-of-use rates, tailored sub-tariffs, and products that do not require metering, all while minimizing the need for developer involvement. With its event-driven architecture, the platform initiates the rating process immediately upon receiving new usage data for any connection, thus enhancing operational efficiency and reducing reliance on extensive batch processing. Additionally, Flux incorporates capabilities like multi-party billing, managing broker commissions, facilitating power purchase agreements, handling flexible contracts, integrating virtual power plants, and supporting electric vehicle billing, which together create a comprehensive foundation for modern energy billing solutions. This extensive feature set positions Flux as a leader in the energy billing sector, making it an invaluable tool for businesses aiming to optimize their billing processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aerogram No 
Doraverse No 
Timely AI No 
Yolly AI No 
graphis No 

Integrations

Aerogram Yes 
Doraverse Yes 
Timely AI Yes 
Yolly AI Yes 
graphis Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Hydro-Comp Enterprises

Founded

1986

Country

Cyprus

Website

edams.com/products/billing-customer-services/

Vendor Details

Company Name

Flux

Founded

2017

Country

New Zealand

Website

www.fluxfederation.com

Product Features

Utility Billing

ACH Payment Processing No 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas No 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management Yes 
Trash No 
Water Yes 
Work Order Management Yes 

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