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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

An all-encompassing solution that provides significant benefits to every team member by improving and unifying Project Management, Project Assurance, Quality Assurance, and Configuration Management functions. This unified project environment offers comprehensive visibility into project data and essential performance metrics through real-time interactive dashboards and in-depth customized reports. Designed with insights from seasoned space industry experts, this unique collaborative and integrated suite of software applications caters specifically to the needs of the sector. ECLIPSE empowers teams to maintain project timelines by facilitating timely tactical and strategic decision-making, thus driving project success. The ECLIPSE software suite has gained widespread adoption among a diverse range of organizations in the space sector, including small and medium-sized enterprises, academic institutions, major industrial players, national agencies, and the European Space Agency, showcasing its versatility and effectiveness. Additionally, its user-friendly interface and robust features make it an invaluable tool for anyone involved in space-related projects.

Description

Eclipse AI serves as an easily integrated AI solution designed to identify risk factors associated with customer attrition. By enabling users to input voice-of-customer data from various sources such as surveys, reviews, chat logs, and phone conversations, Eclipse AI analyzes this information. It subsequently produces actionable strategies aimed at mitigating the risks of customer churn, leveraging both the analyzed data and established industry best practices. This innovative tool not only helps in retaining customers but also enhances overall customer satisfaction through targeted interventions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Sapienza Consulting

Founded

1994

Country

Netherlands

Website

www.sapienzaconsulting.com

Vendor Details

Company Name

Eclipse AI

Country

Australia

Website

eclipse-ai.com

Product Features

Project Management

Agile Methodologies Yes 
Budget Management No 
Client Portal Yes 
Collaboration Tools Yes 
Cost-to-Completion Tracking Yes 
Customizable Templates Yes 
Gantt Charts Yes 
Idea Management Yes 
Kanban Board Yes 
Milestone Tracking Yes 
Portfolio Management No 
Resource Management No 
Time & Expense Tracking Yes 
Traditional Methodologies Yes 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

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