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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Dynaris serves as an intelligent front desk solution that efficiently manages phone calls, chat messages, and emails, ensuring that businesses never overlook client inquiries. It provides immediate responses to incoming communications, facilitating the capture of leads, addressing client queries, and automatically scheduling meetings. By overseeing customer interactions across various platforms, Dynaris guarantees that every inquiry receives attention, thereby preventing any potential opportunities from slipping away. This comprehensive approach not only streamlines communication but also enhances overall client satisfaction.

Description

Flip CX is an innovative voice AI software platform that revolutionizes conventional customer support telephone systems by automating incoming calls to deliver an Alexa-like conversational experience, effectively managing straightforward and repetitive customer inquiries without the need for human agents. It is particularly adept in sectors facing high call volumes, such as retail e-commerce, healthcare, and transportation, where it handles frequent questions regarding order statuses, returns, scheduling, billing issues, ride bookings, and more, thereby minimizing both missed calls and waiting times. With pre-built AI workflows and seamless integrations, Flip CX eliminates the necessity for coding or manual call flow development, allowing for rapid deployment using tools that assess existing call patterns through a feature called "Listen Mode," which then activates automation intents based on actual usage data. Furthermore, Flip seamlessly connects with current telephony and CRM systems, supports over 80 native integrations, and provides valuable analytics that contribute to insights on customer satisfaction and revenue performance. This comprehensive approach not only streamlines operations but also enhances the overall customer experience by providing swift resolutions to their queries.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

3CX
Ada
Amazon Connect
Autocab
Chatdesk
Dixa
Five9
Flywheel
FortiVoice
Gorgias
Graphite
InteractionSync
Lang.ai
Microsoft Dataverse
Qure4u
Route
Solv
Twilio
eClinicalWorks

Integrations

3CX
Ada
Amazon Connect
Autocab
Chatdesk
Dixa
Five9
Flywheel
FortiVoice
Gorgias
Graphite
InteractionSync
Lang.ai
Microsoft Dataverse
Qure4u
Route
Solv
Twilio
eClinicalWorks

Pricing Details

$15/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dynaris

Country

United States

Website

www.dynaris.ai/

Vendor Details

Company Name

Flip

Founded

2018

Country

United States

Website

flipcx.com

Product Features

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